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 Software Update Reliability Engineer - Cupertino, California, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Platforms
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200199462 / Latpro-3758800 
Date posted: Oct-21-2020
State, Zip: California, 95014


Software Update Reliability Engineer

Santa Clara Valley (Cupertino) , California , United States

Software and Services


Posted: Oct 20, 2020

Weekly Hours: 40

Role Number: 200199462

Be part of the team that keeps hundreds of millions of Apple users up to date on the latest operating systems. We are looking for a Software Update engineer excited to learn about new devices and technologies on the Core Operating System team. By investigating the causes of problems, you will provide fixes that directly improve the daily life of our users.

Key Qualifications

  • Strong C programming skills are a must. Strong Objective C knowledge is a plus.
  • Strong debugging skills are a must, particularly post-failure analysis. LLDB debugging expertise is a plus.
  • Should be familiar with compiling and building complex systems. Knowledge of Xcode is a plus.
  • Should be familiar with OS trouble shooting. iOS specific knowledge is a plus.


Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment. Investigate failed devices for software issues, and devise tools and methods to isolate the problems encountered. Communicate the top issues and trends, helping teams across the company to get the right solution. Develop new features and improvements in the operating system to improve software update reliability.

Education & Experience

Bachelor's degree in CS/CE/EE ( or equivalent, or related field )


See job description


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