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 Medical Assistant WellMed South San Antonio Area - SAN ANTONIO, Texas, United States

   
Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Other
Health - Clinical/Medical Assistant
Customer service & support
 
Travel: Minimal 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 897563 / Latpro-3759222 
Date posted: Oct-23-2020
State, Zip: Texas, 78201

Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Senior Medical Assistant – Integration Practice Consultant will provide supervision, training, leadership and support to acquired clinic staff to ensure established policies, procedures, and operating guidelines for WellMed are being followed. Works closely with acquired providers and operational partners, including training teams, to ensure successful clinic integration. Responsible for delivering high quality customer service and maintaining established quality control standards. The Senior Medical Assistant – Integration Practice Consultant is expected to solve problems and prioritize and organize work tasks with minimal direct supervision.

Primary Responsibilities:

  • Travels to various assigned clinics to provide MA supervision, support and training in acquired clinics to support the integration process
  • Provides supervision, support and serves as an on-going consultant resource to the acquired clinic to ensure performance goals are met
  • Engages the providers and staff as an early adopter and mentor of the changes being implemented in the company
  • Engages integration team to provide appropriate resources for training, tools and support to the clinic team to reach desired optimal state of operation
  • Builds and maintains relationships across business groups and crossfunctional teams, including PSR’s, MA’s, RN/LVN’s, APC’s, Physicians and leadership
  • Ensures integration timelines are met in accordance with the approved project plan
  • Supervises and serves as a Integration practice consultant assisting clinical staff in defining and executing appropriate workflows based on introduction of new processes
  • Demonstrates a subject matter expert knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, screenings, EKGs and phlebotomy. Able to adjust to clinic activities that often vary from day to day
  • Performs, supervises and trains the standard tasks associated with patient care with minimal oversight from supervisor:
    • Prepares charts prior to clinic sessions, ensures all specialist reports and test results are documented and available for physician review. Processes appropriate documents in an organized and accurate fashion
    • Rooms patients according to company standards, updates medication lists and completes screenings as indicated
    • Records patient care documentation in the medical record accurately and in a timely manner
  • Assists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient. Requires active listening and the ability to accurately capture the provider’s instructions
  • Performs, supervises, trains and coordinates patient care as directed by physicians, company standards and policies. Includes, but is not limited to, scheduling appointments, faxing prescriptions and calling patients after the visit to ensure the patient has been able to access care
  • Utilizes Motivational Interview skills to assist patients in setting short term health goals and developing self-management skills
  • Demonstrates an ability to organize tasks and solve routine problems independently, works with Integrations Manager to solve more complex problems
  • Organizes exam and treatment rooms, stocks and cleans rooms following the appropriate guidelines and provides training to the clinic staff and providers on these guidelines
  • Must maintain Medical Assistant and CPR certifications and keep current/valid
  • Performs when required as a Clinic Integration Manager
  • Act as a supervisor, coach, teacher and role model to all of the clinic staff and providers being integrated by being an exemplar of the mission, values, culture and philosophy of the enterprise
  • Proficient in eCW, and will rapidly develop a basic working knowledge of the acquisition EMR
  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Requirements

Required Qualifications:

  • High School graduate or GED equivalent
  • Graduation from an accredited Medical Assistant program
  • Current, valid nationally recognized Medical Assistant Certification
  • Current, valid BLS certification
  • 4 or more years of experience as a Certified Medical Assistant
  • Computer literacy and the ability to master new applications and electronic medical records
  • Knowledge of medical terminology
  • ICD-10 and CPT coding
  • Ability to react calmly and effectively in emergency situations
  • Strong interpersonal and customer service skills
  • Excellent written, verbal and communication skills
  • Extensive travel throughout WellMed markets – approx. 90% travel required
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease. 
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.

Preferred Qualifications:

  • Bilingual (English/Spanish) verbal and written proficiency
  • Experience with WellMed Care Model and processes
  • Ability and willingness to work with a mature/senior population in healthcare

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

 

 

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

Job Keywords: Certified Medical Assistant, CMA, Medical Assistant, MA, Registered Medical Assistant, RMA, Clinic, Primary Care, Adult Medicine, Geriatric Care, Internal Medicine, San Antonio, Texas, TX


 

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