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 B2B eCommerce Product Manager - Mayfield Heights, Ohio, United States

Job information
Posted by: Rockwell Automation 
Hiring entity type: Manufacturing 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Marketing
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 2717948 / Latpro-3760676 
Date posted: Nov-04-2020
State, Zip: Ohio, 44124


Position Summary:

Position Summary

Rockwell Automation is doing things never before possible. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive.
We help the world work better and people work smarter and are looking for bright minds to make that happen. The makers, the forward thinkers, the problem solvers. That's where you come in.

As the Product Manager for the B2B Ecommerce Software portal, within Rockwell Automation, you are responsible for partnering with product management leadership to develop, evaluate and manage a B2B ecommerce business processes  for the Design, Operate, Maintain and Innovation Software portfolio. You will also oversee governance, business processes, applications, data integrations and technology needed in response to the changing business environment.  You will work collaboratively with cross-functional teams (marketing, product management, IT and Software Operations) to drive new site functionality, global market rollouts, and the optimization of existing functionality to meet business objectives. You will have the opportunity to lead the transformation of Quote to Cash processes for the Software Portfolio as it transitions from perpetual to SaaS business.

We are looking for someone who will effectively leverage and learn from a diverse set of backgrounds and opinions. The ideal candidate will contribute to a team-oriented environment and the use of open and direct communications, honesty and respect. The candidate will also actively seek knowledge, identify, and pursue career development opportunities.

**Preferred locations are Mayfield Heights OH or Milwaukee WI. We will consider other remote Rockwell US Locations. 

What you will do

  •  Create a multi-phased roadmap for the launch of Rockwell Software in B2B eCommerce portal for Software & Controls business
  •  Perform market analysis and opportunity assessment for the software portal (B2B Ecommerce Platform) feature release aligning to business objectives
  •  Define scope and detailed functional requirements as user stories and collaborate with UX design team for customer experience definition
  •  Identify user personas to serve and educate internal stakeholders including Sales, Market Access & Distributor enablement teams on shipping, payments and assisted selling experiences to offer to B2B customers
  •  Work closely with the product managers to provide requirement clarification, document user stories, prune product backlog and feature prioritization considering business value and delivery complexity
  •  Support Development team in Agile delivery processes like sprint planning, standups, sprint demo reviews, retrospectives, QA and UAT testing for releases
  •  Provide regular program updates, manage production issues, and bug fixes to ensure high customer satisfaction
  •  Support analysis and integration scoping with enterprise systems like ERP, PIM and MDM solutions
  •  Juggle multiple competing priorities and work at both strategic and tactical levels
  •  Generate and implement innovative ideas and recommendations; encourage and support innovative & diverse thinking, continuous improvement and fact-based risk taking in others

    Basic Qualifications
  •  Bachelor's degree in Business, or equivalent experience in product management
  •  Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

    Preferred Qualifications
  • 9+ years of professional experience including management of L2C or Quote to Cash business processes
  • Should have B2B domain knowledge and knowledgeable in the Enterprise, SMB and Reseller business user needs
  • Experienced in Agile delivery methods and using Kanban or Jira for user stories
  • Strong business acumen, able to lead and make decisions under pressure
  • MS office word, excel and excellent PowerPoint skills
  • Excellent communication and interpersonal skills, team player
  • Demonstrated history of establishing a strong rapport and trusted advisory relationship with senior management
  •  MBA or equivalent experience is recommended
  •  Lean Six Sigma green is a plus
  •  Technical fluency and broad understanding of modern manufacturing, automation and industrial information practices is considered a strong plus
  •  Experience in software product management including SaaS
  •  Knowledge of the industrial automation market
  •  Knowledge of software development practices, experience in Scrum/Agile preferred
  •  Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
  •  Strong relationship skills and ability to collaborate effectively with various functional groups and peer business units.
  •  Experience working with a geographically dispersed team to achieve business objectives
  •  Good verbal and written communication skills
    Requisition Number:

    Business Group:
    Software & Control

    Job Category:
    Software and Engineering

    Relocation Eligible:

    Position Type:
    Full Time

    No. of Positions:

    Work State/City:
    Mayfield Heights - Ohio, Milwaukee - Wisconsin

    Company Overview:
    Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 23,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing The Connected Enterprise to life across industrial enterprises, visit

    EEO Statement:
    Rockwell Automation is an Equal Opportunity Employer including disability and veterans.

    If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (see application details).

  • Requirements

    See job description


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