Collegial. Strategic. Responsive.
Join Staff Management | SMX as our next Implementation Manager.
The transition into partnership can be made, or broken, by the experience. As our next Implementation Manager, you will be in integral part of the team responsible for ensuring that this highly complex, highly technical period in the developing relationship is implemented flawlessly.
Working to bring the dedicated onsite Staff Management team to operational readiness, you will establish the long term processes and procedures related to our new client relationships.
CLIENT RELATIONSHIP MANAGEMENT
Develop relationships with the appropriate client contacts in their area of responsibility to understand and fulfill client expectations and resolve issues in a timely manner. Develop and deliver presentations for client on-boarding process requirements and project updates.
RECRUITING & ONBOARDING
Responsible for conducting interviews, orientations and implementation and execution of an advertising campaign. Conduct new hire training in their assigned area of expertise for the permanent management team member.
Responsible for shift management, training, safety and client relations. Perform general operations duties in the areas of payroll, safety, training, audits and compliance. Handle associate relations activities, communications and investigations.
Ability to travel extensively within the US, with possible international travel, is required.