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 Environmental Services / Custodial Operations Manager 2 - PLYMOUTH, Massachusetts, United States

Job information
Posted by: Sodexo 
Hiring entity type: Food Service and Restaurant 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Operations - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 649314 / Latpro-3765517 
Date posted: Dec-15-2020
State, Zip: Massachusetts, 02360


Unit Description
  • Beth Israel Deaconess - Plymouth and Beth Israel Deaconess Medical Center (BIDMC) have formed an alliance, based on shared values, to enhance the care provided to patients and communities on the South Shore and Cape Cod. Beth Israel Deaconess Medical Center is a teaching hospital of Harvard Medical School.

Sodexo is seeking Environmental Service General Manager 3 / Housekeeping Manager for Beth Israel Plymouth, located in Plymouth, Massachusetts. This is new account. This is a 170-bed facility, with 35 Full Time client paid staff. This position will also oversee the Linen Distribution department. This is a day shift position, with some weekends and holiday. This position will report directly to a Client Executive. Great opportunity to be a part of a growing team in a metro area.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• lead a team and departmental projects and initiatives.
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

•have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system.

•possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion.

•can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management.

•have experience effectively managing projects within agreed upon timelines;

•are results and safety driven;

•have in-depth knowledge of housekeeping systems and procedures.

•have 3-5 years previous custodial / housekeeping or similar management experience, in a hospital, health care experience preferred but not required

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.


Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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