Location: Denver - Colorado
Job DescriptionPosition SummaryThis role is located in the DTC.The Commercial Sales Specialist is a Sales enablement and support role within Global Sales and Marketing (GSM). This position aligns to the Rockwell Automation vision, mission and values by defining, driving, and supporting critical Sales processes, tools, and initiatives and by establishing and maintaining key relationships with customers and distributor partners for our Field Sales organization.ResponsibilitiesSales enablement and support: manage, support, and continuously improve established sales processes, policies & procedures, and tools; partner with customer-facing resources in pre and post sales functions; manage internal and external customer requests and apply creativity and critical-thinking to address and resolve inquires and issues; collaborate effectively with Territory and Regional Sales team members and stakeholders relevant to sales execution; train Sales, Distributor and other resources in sales operations and enablement processes, tools, and collateral and provide subject-matter expertise and consultation on their usage; expand integration and support of Services and Solutions pre-sales processes and tools. Distributor amplification and support: drive Distributor competency in Rockwell Automation tools, processes & procedures, and products through the provision of training, communication, reporting, and other proactive measures; team with Channel Sales and Distributors to improve channel performance; lead process improvement initiatives to improve channel sales productivity; cultivate channel interaction and influence and build productive relationships to drive salesforce effectiveness ; serve as point of escalation for order management, pricing agreements, concessions, and customer experience issues; collaborate and strategize with other company and Distributor functions as needed to resolve issues and improve Distributor and related sales execution. Business development: project manage commercial events and other promotional programs; drive Lead generation processes and initiatives including direct qualification of sales opportunities with prospects and customers; organize and administer Win Strategy and other customer bid processes; generate customer analytics and provide competitive analysis; use sales data, pricing information and account knowledge to inform and advance account strategy; identify opportunities to increase market share and continuously improve the selling process; conduct prospect research; nurture relationships with prospects and target customers. Projects Management & Support: Lead and/or support project teams and change programs including initiatives to establish or enhance sales processes, tools, and competencies to drive measurable Sales and Distributor productivity improvement. Sales office facilities management: At the direction of Sales Operations management, provide facilities management support for Field Sales offices. Sales Operations support: Work effectively with other members on the Operations team; train new team members on processes, tools, and other job functions; lead and/or support North America and Global Sales Operations and Sales Enablement initiatives.#LI-BC1 Basic QualificationsMinimum 4 or more years of experience in a support role preferably within sales or operational related field.Must be able and willing to travel up to 20% of the time. Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.Preferred QualificationsBachelor's degree in technical discipline, marketing, or business related field.Strong competency with Microsoft Office and 365 for Business tools.Familiarity with or certifications in Lean, Project Management or similar disciplinesPrevious experience in a Sales or Sales support is desired.Experience with CRM, ERP, and/or MES systems.Knowledge of industrial automation business and related product and service offerings.Strong customer support engagement skills.Ability to multi-task and prioritize in a Sales environment.Ability to self-motivate and manage time.Ability to influence those outside your reporting structure.Innovative and creative problem solving.
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