Unit Description
Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.
Sodexo is seeking a Food Service Retail Manager for West Virginia University in Morgantown, WV. The Food Service Retail Manager will manage the Chick Fil A on campus in the Mountainlair. This position will oversee the daily operations and maintain all brand standards. This is an excellent position for someone who is looking to excel and advance in their career. The ideal candidate will have strong leadership skills, experience working in a fast-paced environment with national brands and experienced implementing safety protocols. Additionally, cash handling & management, inventory control and managing labor are critical skills for this role. The position will report to the Retail Director of Operations and will be a part of a growing retail team.
The successful candidate will:
- motivate, coach, mentor and develop frontline (hourly-paid), staff;
- provide stellar _customer service;
- oversee cash handing processes, and POS programming and maintenance;
- ensure company food and physical safety programs and standards are followed;
- conduct retail brand standard audits (in-house and national brands);
- maintain integrity of retail branded concept standards (national and in-house brands);
- manage the opening and closing the operation as well daily retail food service operations;
- ensure all needed signage (including digital) is in place;
- manage vendor relationships and compliance; and/or
- maintain all product merchandising, marketing and ordering standards are in place.
Is this opportunity right for you? We are looking for candidates who have:
- have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
- possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
- exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
Learn more about Sodexo’s Benefits
Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Position Summary
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.
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