Location: Milwaukee - Wisconsin
Location: Chicago - Illinois
Location: St Louis - Missouri

Job Description

Role Purpose:

The Solution Consultant is responsible for supporting sales at key customer pursuits by providing specific solution expertise in a defined geographical area. The Solution Consultant acts as the solution expert for the sales organization by delivering outcome-based messaging to customers at executive and management levels. The Solution Consultant has a broad understanding of all related products and delivery offerings from RA, partners and competitors in the designated solution area.

Emphasis Areas:

Needs the ability to have a deep understanding in the following area:

• Safety -Focus on Machinery Safety Solutions - Component and IA Products & Services; Deep understanding of machinery safety, and portfolio of RA and partner products & services

Key Responsibilities:

• Be the focal point in the defined geography for the specific solution(s), of which he/she has been designated as an expert.
• Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
• Proactively facilitate and/or provide training to the sales force & channel on the values and outcomes of specific solution(s).
• Co-operate with the sales force in promoting the solution to existing and new customers with presentations and/or demonstrations.
• Advise Technology Consultants and/or sales on proposal generation and validation.
• Assist sales at proposal presentations for executive level customers
• Define and articulate differentiators and values versus competition for the specific solution. Analyze competitive product lines, have knowledge of competitor's strategy, further define competitive differentiators.
• Translate competitive solutions into a RA solution that meets or exceeds customer's expectations.
• Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.
• Provide product gap and development feedback for the specific solution to appropriate organizations.
• Share insights with regional and global peers.
• Focus on opportunities that support Rockwell Automation's strategy.
• Understand business models, organization, and go to market strategy, leverage where appropriate
• Knowledge of industry strategies, familiarity with outcome-based selling.
• Shares industry knowledge of customers based on their key drivers at the appropriate role level with new and existing customers
•  Keep sales and customer relationship management data up to date in local agreed upon tools such as SFA, optimizing by using these tools consistently.

Skills, Knowledge, Experience and Education

• Bachelor's degree in an engineering/technical related field or equivalent experience.
• Able to articulate value of larger Rockwell Automation application value, without the need to demonstrate individual products with hands on demonstrations
• Strong solution and application expertise, and related demonstrated sales experience.
• Fluency in native language and strong command of English (written & spoken).
• Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
• Ability to resolve complex issues in creative and effective ways.
• Ability to align and influence critical stakeholders.
• Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
• Ability to set, be accountable for and achieve challenging targets.
• Ability to influence, empower, coach and motivate others.
• Ability to adapt communication style and messaging to different audiences.

Temperament

• Show confidence and composure when presenting to audiences of differing levels of an organization, including executives
• Exhibits strong teamwork, customer service and organizational skills.
• Acts courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
• Retain and convey a positive attitude in challenging circumstances.
• Maintain a positive demeanor during periods of uncertainty, conflict and stress.
• Remain open to ideas; integrates multiple perspectives in decision-making.

Information Processing Capability (Factors of Complexity)

• Exercise judgment within defined procedures and practices to determine appropriate action.
• Leverage business insights in proposing solutions and facilitating change.
• Manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
• Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible.
• Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints.
• Distill information from disparate data sources and the capability to tell the 'story' behind it, as well as recommendations for next steps.

Accepts Role Requirements

• Participation in global affinity teams to share application and pursuit experience with Global Domain Experts
• Influence and operate across a highly matrixed organization.
• Demonstrate enthusiasm for relationship building and partnership across the organization at all levels.
• Values working in a team-oriented culture and building consensus with stakeholders before making key decisions.
• Actively pursues personal continuous learning, development of skills and knowledge in job-related technical and professional areas.
• Actively participates in calls and meetings via phone or in-person, as needed.
• Travel to customers within assigned geography will be required.

Key Performance Metrics

• Achieve AOP order & sales targets for the assigned territory, products, and services
• Pro-actively close identified skill gaps

Basic Qualifications

• Bachelor's degree in an engineering/technical related field.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications

• Software Industry Experience
• Able to articulate value of larger Rockwell Automation application value, without the need to demonstrate individual products with hands on demonstrations
• Strong solution and application expertise, and related demonstrated sales experience.
• Fluency in native language and strong command of English (written & spoken).
• Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
• Ability to resolve complex issues in creative and effective ways.
• Ability to align and influence critical stakeholders.
• Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
• Ability to set, be accountable for and achieve challenging targets.
• Ability to influence, empower, coach and motivate others.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (see application details).