Apple Music Team - Program Manager

Seattle , Washington , United States

Software and Services

Summary

Posted: Jan 12, 2021

Weekly Hours: 40

Role Number: 200215550

This team is more than a group of engineers and dedicated Program Managers - it's a group of music lovers. That passion has made Apple Music the world's most complete music experience, with over 60 million songs, thousands of playlists, and daily selections from music experts for 115 countries. The team's data-driven Program Managers focus relentlessly on the customer experience by running worldwide experiments and analyzing usage and latency, while collaborating with Apple's product groups. As a result, someone can use the Shazam app to identify an intriguing song in a cafe in the morning, add it to their playlist from Apple Watch, listen to it through their AirPods on their commute, and share it with their family on HomePod at dinnertime. And there's more where that came from, because personalization powered by machine learning and music science helps listeners discover more of what they love. Apple Music is a big part of Apple's business because it's a big part of people's lives.

Key Qualifications

• 7+ years of technical program/project management experience in software development
• Passion for working on products related to Music across multiple platforms
• Excellent organization skills, acute attention to detail, ability to balance multiple tasks in a constantly evolving environment
• An extraordinary communicator to all levels of the organization with a knack for encouraging positive relationships
• Naturally accountable, responsible and self-motivated.
• Strong facilitation skills (requirements gathering, design reviews, cross-functional stakeholder meetings, reporting status and schedules).
• Strong technical proficiency. Bonus points for past programming experience

Description

We are looking for an Engineering Program Manager to drive initiatives related to Music, Live Radio features & internal tools. In this role you will: -- Drive & oversee all aspects of multiple concurrent projects & features, including scope, requirements, timelines, resource allocation & reporting -- Define business & functional requirements for features & the tooling to support these projects (often writing them yourself). -- Define user workflows, taking into account multiple teams and their differing work styles. -- Create detailed user guides & conduct trainings and user acceptance testing on new features & tools for users -- Identify multiple projects that can be re-scoped against each other to maximize resources and time  -- Own overall cross-functional schedules, which may impact multiple engineering teams, including client, server, tools, reporting and others. -- Collaborate with IS&T, Legal, Finance, Design, Ops, Editorial, QA and other organizations inside Apple to deliver features

Education & Experience

BA/BS or equivalent experience. MBA a plus.