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 Solution Consultant - Process - Milwaukee, Wisconsin, United States

   
Job information
Posted by: Rockwell Automation 
Hiring entity type: Manufacturing 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Consulting
Engineering - Electrical
Engineering - Industrial
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R21-277 / Latpro-3770588 
Date posted: Jan-27-2021
State, Zip: Wisconsin, 53204

Description

Location: Milwaukee - Wisconsin
Location: Appleton - Wisconsin
Location: Chicago - Illinois

Job Description

SOLUTION CONSULTANT

Role Purpose:

The Solution Consultant is responsible for supporting sales at key customer pursuits by providing specific solution expertise in a defined geographical area. The Solution Consultant acts as the solution expert for the sales organization by delivering outcome-based messaging to customers at executive and management levels. The Solution Consultant has a broad understanding of all related products and delivery offerings from RA, partners and competitors in the designated solution area.

Primary Emphasis

  • Process - Focus on End User Process Industries; Act as primary advisor to account management team in process pursuits; Delivery agnostic; Ensure correct delivery partner for opportunity engaged

    Key Responsibilities:

    • Be the focal point in the defined geography for the specific solution(s), of which he/she has been designated as an expert.
    • Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
    • Proactively facilitate and/or provide training to the sales force & channel on the values and outcomes of specific solution(s).
    • Co-operate with the sales force in promoting the solution to existing and new customers with presentations and/or demonstrations.
    • Advise Technology Consultants and/or sales on proposal generation and validation.
    • Assist sales at proposal presentations for executive level customers
    • Define and articulate differentiators and values versus competition for the specific solution. Analyze competitive product lines, have knowledge of competitor's strategy, further define competitive differentiators.
    • Translate competitive solutions into a RA solution that meets or exceeds customer's expectations.
    • Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.
    • Provide product gap and development feedback for the specific solution to appropriate organizations.
    • Share insights with regional and global peers.
    • Focus on opportunities that support Rockwell Automation's strategy.
    • Understand business models, organization, and go to market strategy, leverage where appropriate
    • Knowledge of industry strategies, familiarity with outcome-based selling.
    • Shares industry knowledge of customers based on their key drivers at the appropriate role level with new and existing customers
    •  Keep sales and customer relationship management data up to date in local agreed upon tools such as SFA, optimizing by using these tools consistently.

    Skills, Knowledge, Experience and Education

    • Bachelor's degree in an engineering/technical related field or equivalent experience.
    • Able to articulate value of larger Rockwell Automation application value, without the need to demonstrate individual products with hands on demonstrations
    • Strong solution and application expertise, and related demonstrated sales experience.
    • Fluency in native language and strong command of English (written & spoken).
    • Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
    • Ability to resolve complex issues in creative and effective ways.
    • Ability to align and influence critical stakeholders.
    • Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
    • Ability to set, be accountable for and achieve challenging targets.
    • Ability to influence, empower, coach and motivate others.
    • Ability to adapt communication style and messaging to different audiences.

    Temperament

    • Show confidence and composure when presenting to audiences of differing levels of an organization, including executives
    • Exhibits strong teamwork, customer service and organizational skills.
    • Acts courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
    • Retain and convey a positive attitude in challenging circumstances.
    • Maintain a positive demeanor during periods of uncertainty, conflict and stress.
    • Remain open to ideas; integrates multiple perspectives in decision-making.

    Information Processing Capability (Factors of Complexity)

    • Exercise judgment within defined procedures and practices to determine appropriate action.
    • Leverage business insights in proposing solutions and facilitating change.
    • Manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
    • Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible.
    • Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints.
    • Distill information from disparate data sources and the capability to tell the 'story' behind it, as well as recommendations for next steps.

    Accepts Role Requirements

    • Participation in global affinity teams to share application and pursuit experience with Global Domain Experts
    • Influence and operate across a highly matrixed organization.
    • Demonstrate enthusiasm for relationship building and partnership across the organization at all levels.
    • Values working in a team-oriented culture and building consensus with stakeholders before making key decisions.
    • Actively pursues personal continuous learning, development of skills and knowledge in job-related technical and professional areas.
    • Actively participates in calls and meetings via phone or in-person, as needed.
    • Travel to customers within assigned geography will be required.

    Key Performance Metrics

    • Achieve AOP order & sales targets for the assigned territory, products, and services
    • Pro-actively close identified skill gaps

    Basic Qualifications

    • Bachelor's degree in an engineering/technical related field.
    • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

    Preferred Qualifications

    • Software Industry Experience
    • Able to articulate value of larger Rockwell Automation application value, without the need to demonstrate individual products with hands on demonstrations
    • Strong solution and application expertise, and related demonstrated sales experience.
    • Fluency in native language and strong command of English (written & spoken).
    • Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
    • Ability to resolve complex issues in creative and effective ways.
    • Ability to align and influence critical stakeholders.
    • Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
    • Ability to set, be accountable for and achieve challenging targets.
    • Ability to influence, empower, coach and motivate others.

    We are an Equal Opportunity Employer including disability and veterans.

    We are an Equal Opportunity Employer including disability and veterans.

    If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (see application details).



Requirements

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