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 Apple Media Products Engineering- Program Manager- Infrastructure / SRE - Cupertino, California, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Project Manager
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200218953 / Latpro-3771000 
Date posted: Jan-29-2021
State, Zip: California, 95014


Apple Media Products Engineering- Program Manager- Infrastructure / SRE

Santa Clara Valley (Cupertino) , California , United States

Software and Services


Posted: Jan 29, 2021

Weekly Hours: 40

Role Number: 200218953

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • Exceptional organizational, project management, and technical acumen
  • Experience in data pipelines, and data migration projects
  • Prior engineering, infrastructure, or software development project management experience for Site Reliability Engineering / DevOps / Infrastructure domains
  • Experience of managing Cloud and Infrastructure projects. Past experience with deployments to AWS / Kubernetes platforms would be a plus
  • Agile project experience with evidence and able to demonstrate knowledge. Preference would be given to candidates with SCRUM background and/or played the role of a Scrum Master
  • Experience at prioritizing features, and technical road maps
  • Proficiency and experience in delivering large scale infrastructure projects
  • Process re-engineering experience
  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities
  • Strong analytical, troubleshooting, and problem-solving skills
  • Strong verbal and written communication skills to represent at all levels of the organization
  • Ability to manage multiple simultaneous end to end infrastructure, technical projects and stakeholder community comprising of various engineering teams and their partners
  • Able to drive cross-functional project dependencies, and at times, multiple projects in parallel
  • Data governance and data integrity experience
  • Understanding of emerging concepts like machine learning and predictive analytics
  • Experience at end to end project delivery; building roadmaps through to operational sustainability
  • Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)


* Manage SRE-centric efforts across independent functional teams comprised of software development, systems engineering, network, tooling, monitoring, & capacity teams. * Persistently remove ambiguity and seek to reduce complexity to ensure clarity around project goals, expectations and timelines. * Develop a broad organizational perspective to facilitate strategic views around new projects and be able to facilitate discussions focusing on prioritization of existing projects. * Create and maintain extensive work plans detailing complex technical projects in a fast moving engineering environment. * Prove your ability to manage deadlines and meet financial, capacity and personnel constraints while successfully completing your projects on time! * Controlling and reporting progress to the Project Steering Group/Project Sponsor and escalating any issues, as appropriate, in a timely manner. * Initiating corrective action where necessary in order to keep the project on track. * Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated.

Education & Experience


See job description


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