The Blade, a division of Block Communications Inc., has been serving news to northwest Ohio and southeastern Michigan since 1835 and is the most trusted local news source. The Blade continues to evolve and deliver credible, informative, and daily content both in print and digital formats.
The Blade has an opening for a part-time customer service representative in its Customer Care Department.
Position responsibilities include: responding to calls from subscribers, carriers, and delivery managers; interacting with transportation drivers and dispatch responsibilities; handling customer service issues, billing issues and promotion of The Blade on all platforms.
The successful candidate will have the following qualifications:
Excellent spelling, grammar and verbal communication skills
The ability to type 35 WPM and computer experience
Able to multi-task and possess strong time-management skills
Flexibility to work Monday through Friday 5:30am-2pm; and Sunday 5:30am-11:30am
Minimum of 1-2 years of call center and/or customer service experience
A High School diploma is required
Apply online at www.toledoblade.com/careers
The Blade is an Equal Opportunity Employer (EOE)