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 Housing Advisor - Barre, Vermont, United States

   
Job information
Posted by: DOWNSTREET HOUSING & COMMUNITY DEVELOPMENT 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Receptionist/Secretarial
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: aakhYlT6TZ2ISI42tqWik7kp8s72Uy / Latpro-3773561 
Date posted: Feb-16-2021
State, Zip: Vermont, 05641

Description

Downstreet Housing & Community Development

Delivering Social Justice Through the Power of Housing

Position Title: Housing Advisor

Position Status: Full-time (temporary/grant-funded)

Pay Status: Exempt

Reports to: Director of HomeOwnership

The Housing Advisor is a temporary, grant-funded, salaried position (with anticipated funding for 12-18 months) supervised by the Director of HomeOwnership Services. This team member delivers a wide range of homeownership services to new and existing homeowners within our service counties. Downstreet is a non-profit, tax-exempt 501(c)(3) organization whose mission is to strengthen the communities of Central Vermont by engaging with people, providing affordable homes, and connecting people to the resources and services they need to thrive.

Key Responsibilities

Housing Advisor

  • Perform client intake with customers for homeownership services.
  • Provide one-on-one housing counseling services for the purpose of credit building/repair, debt load reduction, and preparation for successful home purchase/homeownership.
  • Track intake and client progress using Salesforce client information system and other tools.
  • Build ongoing relationships with local service providers who support Downstreet programs.

HomeOwnership Services & Operations Support

  • Assist with program outreach activities and organizational marketing efforts.
  • Build and maintain accurate and complete client files.
  • Qualify applicants for programs through Downstreet’s Homeownership Center (HOC).
  • Conduct informational meetings with new applicants to the Shared Equity Program (SEP).
  • Counsel customers to resolve delinquent accounts with HOC loan customers.
  • Develop and implement educational workshops for homeownership clients.

Other

  • Participate in staff, team, and partner meetings as needed.
  • Collaborate with team members and other departments on special projects as assigned.
  • Perform other duties as assigned.

Training/Certifications

  • Must obtain the Housing Counselor certification from NeighborWorks within one year of employment.
  • Must pass HUD Counselor Test before August 2021.

Required Skills/Abilities

  • Detail orientated, and have the ability to multi-task
  • Ability to travel for training, etc.

Education and Experience:

  • Bachelor’s Degree in related field or equivalent experience in related field preferred.
  • Proficient with Microsoft Office, internet-based applications, and tools.
  • Experience in real estate, mortgage lending, community services, or affordable housing strongly preferred.
  • Experience in community services and affordable housing preferred.

Standards of Conduct

  • Demonstrates a commitment to the mission and values of Downstreet.
  • Demonstrates respectful, appropriate, and effective communication with co-workers, customers, vendors, and others.
  • Provides exemplary customer service.
  • Protects the privacy and confidentiality of information related to participants, families, staff, and general housing operations.
  • Communicates a positive image about Downstreet to the community.
  • Adheres to all safety practices, rules, and standards throughout the workday.
  • Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
  • Maintains a professional appearance that is appropriate for the position.
  • Reports to work on time, provides advance notice for time off, completes timesheets accurately, and appropriately manages time.
  • Takes initiative and acts proactively to solve problems; maintains an optimistic and positive attitude.
  • Demonstrates a commitment to integrity in work habits and employing agency resources.
  • Supports a workplace culture that values diversity, equity, and inclusion.
  • Demonstrates empathy towards customers, including compassion for those with a range of health conditions and behaviors.

Working Conditions and Physical Demands

  • Prolonged periods sitting at a desk and working at a computer.
  • Must be able to lift 25 pounds at a time.

Employer Rights and Disclaimers

The Housing Advisor is a temporary, grant-funded position, with anticipated funding for 12-18 months.
This job description is not a contract for employment. It is a list of duties and expectations. However, it should not be considered a complete list of expected duties. Duties may be added, dropped, or changed at any time.
The job qualifications may change at any time. Downstreet may add, drop, or change any qualifications for the position in order to fit changes in the organization. This job description should not be interpreted as a complete list of job qualifications.
This document does not extend an offer for permanent or continuous employment. Downstreet is an at-will employer.

Downstreet is an equal opportunity employer, and all qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


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Requirements

None

 

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