Refugee Resettlement Employment Specialist- Bilingual
Requisition #: req3950
Location: Allentown, PA
Hours: Full-time (40 hours/week)
Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.
As an Employment Specialist, you will be primarily responsible for providing culturally and linguistically sensitive case management services to clients to prepare them for acquiring the skills they need for seeking, obtaining, and sustaining gainful employment. This individual is also responsible for seeking employment opportunities for clients by filling out applications, attending interviews with clients, and coordinating the logistics that allow refugees to obtain employment.
ESSENTIAL JOB RESPONSIBILITIES:
- Administer accurate and timely client intake and assessment to assist with the completion of the Employment Services Plan;
- Provide comprehensive case management to clients that to encourages, motivates, and address barriers to employment opportunities, while also making linkages with community resources for various needs;
- Effectively collaborate with the Program's AmeriCorps/VISTA, volunteers, and interns who assist in employment activities with the client;
- Effectively communicate job opportunities to job developers, utilizing the client's own network of connections as well as their own;
- Effectively work with clients to follow-up on any possible employment leads;
- Respond immediately to all job leads communicated by the job developer;
- Partner with the job developer to address issues of on-going retention, while also communicating with the employer and update the job developer on all progress;
- Attend bi-weekly job development meetings to communicate clearly about job candidates and report on who applied, interviewed, and/or who was hired in the last week;
- Ensure appropriate preparation at job development meetings by providing a list of clients who are immediately ready to interview for jobs;
- Maintain client case files including eligibility, intake, assessment, DHHS information, progress and service assistance log;
- Contact each client monthly until they have maintained employment for 180 days, while maintaining a documented log of contacts;
- Prepare client case files for review every 90 days;
- Report retention information on a monthly basis to the Assistant to Refugee Employment Program Supervisor in a timely manner;
- Proactively work to eliminate barriers to service accessibility by providing assistance in locating resources for childcare, transportation, interpreter, specific assistance fund and home management;
- Interpret and translate (or access translator) for interviews with employers, initial job training or retention needs, or meetings at community agencies;
- Coordinate and communicate with DHHS Specialist regarding changed information as required by DHHS within the defined number of days from change, including employment changes;
- Coordinate with DHHS Specialist to ensure the client's compliance with the requirements of the DHHS contract, TANF requirements, and other relevant contract requirements;
- Collect, translate, and distribute information regarding employment, language, medical, legal, social services, housing, and other support services available for refugees and immigrants in the local County and surrounding communities;
- Complete other duties as assigned.
- Bachelor's degree in Business, Social Work, or equivalent field of study from an accredited college;
- Prior work experience in business and/or a child welfare agency in a social work capacity;
- Bi-lingual language speaking;
- Demonstrated active listening and interpersonal skills;
- Must possess the ability to engage, and communicate effectively with a diverse group of individuals;
- Must possess excellent observation, and organizational skills;
- Excellent verbal and written communication skills;
- Demonstrated cross-cultural sensitivity;
- Work well under pressure and adaptable to change;
- Computer and typing skills sufficient to perform essential job functions;
- Must have an ability to work flexible work hours to include some evenings and weekends;
- Active motor vehicle license and a reliable automobile with adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Cultural Diversity Commitment.
We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.