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 Sr Call Center Tech Analyst - Charlotte, North Carolina, United States

   
Job information
Posted by: Charter Communications, Inc. 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Other
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 6cIobe9uiSukl1HS2NeMFfErGHOckQ / Latpro-3774597 
Date posted: Feb-21-2021
State, Zip: North Carolina, 28202

Description

CHARTER COMMUNICATIONS, INC. in Charlotte, NC seeks Sr Call Ctr Tech Anlst, Call Ctr Desktop Apps to provide QA to SW developed to supp Cntct Ctr Tech incl Telecom apps. Req Bach or for equiv in CS, CA or a rel fld + 4 yrs exp in perform eng, incl anlsys of curr sys & prvdng sltns to imprv sys load hdlg & autom functl sys, incl perform anlsys of curr sys & impl efficiencies using autom + 3 yrs exp desgn & dev cmplx DB qrys to retrieve & anlyz data; perform shell prgmg, incl desgn & dev using cmd line int to auto daily tasks in Unix & desgn & dev using cmd line inte to auto daily tasks in Windows. 0-5% Rgnl trvl. Svrl times/year. 1wk/qtr. Apply at www.charter.com, ref code 274782BR
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Requirements

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