Location: Whitestown - Indiana

Job Description

At Rockwell Automation we are expanding human possibility. We stand with the problem solvers, the builders, the makers, the innovators because we belong to that community. And we stand ready to lead the way. As the world's largest company solely focused on industrial automation, our solutions apply to all industries and all manufacturing environments and we help our customers maximize performance, advance innovation and drive growth.

Performs manufacturing logistics activities related to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third-party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts.

Our new state of the art Distribution Center is fully automated and we are looking for people who want to grow with us. This role is responsible for planning, organizing and maintaining daily activities in the Shipping office and providing the necessary support for insuring daily on-time shipments.

We are looking for someone with

• Strong communication skills, to build relationships and communicate with internal and external customers to ensure world class customer service.
• The ability to improve processes and share experience of best practices to continue improving the performance of the facility.
• Professionalism and integrity, enabling them to influence and lead others and to drive to resolution.
• The capacity to follow through on all commitments and to protect confidentiality of information
• The resolve to ensure policies and procedures are in compliance with government laws. Policies and procedures include, but are not limited to Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information

Day to day expectations of the role

• Coordinate all office-related functions to insure daily on time shipments. This includes Bill of Lading, invoicing, and shipping related documents. Provide proper file maintenance for all Bills of Lading and International Case Sheets.
• Knowledge of all shipping office functions (international, domestic, etc.)
• Maintain effective, timely communication with external and internal customers to provide maximum logistics customer service.
• Resolve daily receiving discrepancies, carrier damage through communication with Manufacturing, Traffic and Purchasing,
• Monitor systems and procedures to ensure communication of information between Mainframe, WMS, and Bill of Lading systems to support on-time delivery and world-class customer service
• Responsible for responding to and resolving inquiries daily from internal and external customers.
• Partner with all levels in the facility to initiate and drive process improvements
• Supporting Customer Care Requests
• Management of Outbound processes
• Managing Shipping Reports
• Process ESOTC transactions and processes

Basic Qualifications:

Bachelor Degree

Legal authorization to work in the US is required. We will not
sponsor individuals for employment visas, now or in the future, for this job
opening.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (see application details).