The STEM Success Coach has primary responsibility for developing and implementing direct services and resources to assist TRIO STEM and potential TRIO STEM participants students with academic concerns, course difficulties, academic self-efficacy, financial and time management, basic and advanced academic behaviors, program progression, and other duties as assigned. A successful candidate will be proficient in processing, organizing, and updating student participant files. This position requires a proven record of excellent interpersonal communication, customer service, knowledge of academic advising and college student retention, ability to synthesize and take action on complex information, and the skills to professionally represent the college to diverse constituencies.
Specific duties include, but are not limited to:
Grant Compliance and Reporting-
A successful candidate will track, update, record and report on the required grant metrics. Will need to maintain a strong understanding of the scope of work described in relevant grant narratives and project design. Will report to academic affairs partners on a quarterly and annual basis; maintain grant compliance at all times. Will assist in reporting to Department of Education on an annual basis.
Will provide individualized outreach to prospective TRIO STEM students. A successful candidate will initiate and maintain regular contact with students, helping learners find appropriate resources and directing eligible students to TRIO STEM to apply. Will liaison with staff to identify potential participants. Will liaison with key STEM faculty to provide referrals for mentorship, research, and courses.
Successful candidates must be committed to collaboration with other student affairs and academic affairs departments to implement strategies and support learners in self-esteem and confidence-building activities. Will participate in committees and other opportunities that facilitate meaningful collaborations between staff, student affairs professionals, community partners, and academic affairs. Will work with other SLCC TRIO programs.
Advising and Holistic Student Service-
Will draw up agreed-upon action plans with learners, outlining the aims of mentoring; monitor student progress. A successful candidate will be committed to the development, organization, facilitation of relevant workshops (virtual and in-person). Will provide resources and facilitate referrals for student research projects.
Please note: The grant for this position is funded until Dec. 2025 with no guarantee of renewal.
Essential Responsibilities and Duties
Initiate and maintain regular, consistent contact with students; provide individualized outreach to students; monitor action plans with learners; monitor student progress. Create, promote, organize, and lead virtual student activities, resource banks, and support networks.
Liaison with staff and faculty to provide meaningful referrals and resources to participants; collaborate with other TRIO programs, departments to implement strategies and support learners in self-esteem and confidence building activities; Serve on College committees, aimed at student access and success, student needs, and student resources.
Update student data, track grant metrics, report on student data to stakeholders, report on student data to Department of Education.
Attend professional development, training, site visits, and conferences to remain up-to-date on SLCC policies, procedures, and resources, as well as industry best practices.
Other duties as assigned.
Essential Responsibilities and Duties Continued
Master’s Degree in education, social behavioral sciences or related field.
Student advising experience.
Successful completion of an online program as a student.
Direct experience with online synchronously technologies and tools (WebEx, Zoom, etc.), student retention systems (Starfish, StudentAccess etc.) and learning management systems (Canvas, etc.).
Bilingual (Spanish) Preferred
Experience with or knowledge of TRIO grants or grants in general.
Two (2) to four (4) years of direct, full time work experience in student services at a college or university or equivalent experience in another, similar setting.
Knowledge, Skills & Abilities
The STEM Success Coach should have the following knowledge, abilities, and skills:
- Positive interpersonal/human relations skills.
- Ability to communicate effectively, build rapport, and project a positive attitude.
- Organizational, interpersonal and problem solving skills.
- Ability to identify student needs for support services in order to make appropriate referrals.
-Knowledge of current and emerging trends concerning college student retention and completion.
- Accuracy and attention to detail.
- Ability to maintain confidentiality.
- Working knowledge of computer applications and word processing software.
- A commitment to supporting the needs of students.
- Ability to work independently.
- Ability to conduct workshops, seminars, and trainings.
- Willingness to work evenings and weekends as needed.
- Commitment to social justice, anti-racism, and anti-oppression work in higher education.
- Ability to perform robust student performance assessments and communicate findings with stakeholders and administrators as needed.
- Ability to maintain detailed records.
- Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
- Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Full consideration will be given to applicants who apply on or before the priority review date indicated above.
More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/benefits/benefitsinformation.aspx
Salt Lake Community College will complete a criminal background check on the finalist.
This position will require a flexible schedule.
This grant is funded until Dec. 2025 with no guarantee of renewal.
Please indicate on your resume if your work experience is full time or part time.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.