Financial Aid Processing Center Manager
About Tulsa Community College
Tulsa Community College is committed to creating equitable and inclusive work environments to support the success of the full range of our employees.
We believe that employees who feel valued and respected will create policies, programs, practices and services to effectively meet the needs and exceed the expectations of our increasingly diverse student populations.
We encourage candidates to apply who have demonstrated capacity to create inclusive work environments, to work effectively on increasingly diverse teams, and to serve the increasingly diverse college community.
We are committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our students, but also continue to deepen their skills and competencies to serve the full range of our community.
Responsible for the daily management and operation of the financial aid processing center fiscal operations division including direct loans, pell grant, scholarships and state aid and return of title IV funds (R2T4). Provide daily oversight of staff, including time management, training, mentoring and performance evaluation. Daily operational tasks include processing PLUS loans, private loans, direct loan origination, disbursement and reconciliation reporting.
Position Type: Full-time
If Faculty, Contract Length:
Job Code Number: 4646F-3-21
Bachelor's degree in behavioral sciences, public administration, business or a related field.
3 years related experience.
Ability to read and interpret Title IV federal student aid regulations and apply them to college processes as appropriate.
Knowledge of principles of supervision, operations, and training, including management of a complex, multi-staff environment.
Ability to demonstrate sensitivity to and the ability to work with diverse populations.
Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies.
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
Ability to carry out very complex assignments without detailed instructions.
Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
Operational knowledge of computer programs including skills in Word, Excel, Access COD, NSLDS, IFAP, FAA, access to CPS online, and Opennet.
Starting Salary Range: $19.98 - $22.86
Monday-Friday 8:00 am – 5:00 pm
Posting Date: 03/11/2021
Open Until Filled: Yes
Special Instructions to Applicants:
Advertised Department: Financial Aid