York General has an opening for a Health Information Management (HIM) Generalist, to include duties of both Analyst and Coder (see Coder posting for description).
Will consider incumbents interested in Part time employment in either the Analyst or Coder position, with option of Full time by combining both roles.
NATURE OF WORK
Under the direction of the HIM Director, the Record Analyst shall at all times safeguard and protect the patient's right to privacy. Process and provide analysis of the medical record for completion. Respond to daily demands of the department, assist with other positions in the department to cover the work load dictated by workflow and assigned by the Director. Additionally, they are required to maintain a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the appropriate level of service. Work with other members of the department to promote a harmonious work environment.
ESSENTIAL JOB FUNCTIONS
Process patient charts post discharge, through scanning and deficiency analysis.
Route applicable reports appropriately and timely.
Pull medical records for surgery, as applicable.
Presents a courteous and helpful demeanor, appropriate for age, to all patients, visitors, other employees/medical staff members, or any other person an employee encounters while representing York General.
Ensure phones are picked up by the third ring.
Provide excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying concerns, or problems. Helps resolve customer service matters in a polite manner.
Access computerized patient record and/or other computer systems for patient information needed for faxing and for other requestors of the medical record.
Performs at established quantitative and qualitative work standards to meet departmental goals and objectives.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to work in sometimes stressful environment. Ability to perform team-oriented job tasks with a conscientious awareness of detail and accuracy. Ability to multitask. Strong customer service skills. Excellent communication skills (oral and written). Knowledge of medical terminology. Problem solving and critical thinking skills. Work and Excel application skills required. Previous experience in a medical office or medical records department.
High school diploma or equivalent (GED) required. Post secondary education with medical secretary skills or other related fields desirable. Knowledge of medical terminology desirable.
LOCATION AND PHYSICAL REQUIREMENTS
Majority of the job tasks are performed within the Health Information Department. Some tasks involve the patient care reception areas such as the nurse's station, Emergency, and Surgery Departments.
We offer competitive wages, benefits package, and an outstanding work environment.