Salary: $63,575.20 - $89,005.28
Application Deadline: Friday, May 14, 2021 at 5 p.m.
Characteristics of the Job
Under general supervision of the Human Resources Director, performs advanced and very complex duties related to health benefits administration; performs budgeting; administers pension and voluntary retirement plans; and coordinates activities such as organization-wide employee events and employee informational meetings in support of department policies, goals and objectives.
Examples of Duties Other duties may be assigned.
Handle day-to-day operations of health benefits administration including, for example, processing new enrollment and change forms, interpreting plan documents, assisting in the benefit plan renewal and budgeting processes, etc.
Develop and maintain contacts with the City’s third party administrators for group health benefit programs (group health, dental, vision and flexible benefits plans), health benefits consultant and wellness consultants.
Coordinate with physicians, hospitals, other medical service providers, claims administrators to assist employees and retirees in resolving problems related to their medical, dental, vision and flexible benefits claims.
Maintain confidentiality with regard to the personal medical information encountered, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws.
Analyze trends in claims history and recommend innovative ways to control costs and promote wellness.
Provide input and recommend changes to the City’s health benefits, in accordance with collective bargaining obligations, Health Care Reform and any other applicable federal and state laws and regulations.
Handle day-to-day administration of pension and voluntary retirement plans including, for example, enrollment, retirement, termination, disability, distributions, rollovers, purchase of service credit, etc.
Coordinate and plan City-wide employee events within established budget constraints with the goal of boosting employee morale and fostering good working relationships.
Design and distribute information to employees using an assortment of methods, e.g. employee informational meetings, Intranet and flyers.
Maintain confidential personnel, medical and legal files in strict accordance with established procedures, policies, regulations and laws.
Prepare legal and highly confidential information, including information related to collective bargaining.
Carry out all work activities in compliance with local, state and federal regulations and laws and conformance to acceptable standards and practices.
Promote communication and adequate information flow.
Provide timely, accurate responses to requests for services and information.
Required Training and Experience
Bachelor’s degree from an accredited college or university and two years progressively responsible experience in benefits administration; or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Knowledge, Skills and Abilities
Thorough knowledge of benefits administration; routine benefits and claims processing operations; good knowledge of acceptable practices and standards of event planning; of the laws and regulations that impact the work performed; knowledge of personnel administration and of the laws and regulations that influence the work performed.
Exceptional skill in public and employee relations and in maintaining effective working relationships; advanced skill in organizing, completing and reporting on projects; multitasking; composing clear, concise and informative documents; proofreading; using Microsoft Outlook, Word, Excel, Access, PowerPoint, Publisher, document imaging software and report generating software – COGNOS preferred.
Ability to maintain absolute confidentiality of information and situations encountered; read, analyze and interpret documents such as policies, regulations, instructions, procedure manuals, diagrams, schedules, plan documents and labor agreements; understand legal and medical terminology; write reports, business correspondence and work procedures; effectively present information and respond to questions from managers, elected officials, employees and the general public; identify problems, collect data, establish facts, draw valid conclusions and deal with a variety of abstract and concrete variables in situations where only limited standardization exists.
Licenses, Certifications & Registrations
Valid Illinois driver’s license or equivalent.
Certified Employee Benefits Specialist Certification or Certified Benefits Professional preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
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