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 Per Diem Bilingual (Spanish/English) Peer Ambassador - Boston, Massachusetts, United States

Job information
Posted by: Fenway Health 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - MBA
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 727450907 / Latpro-3788392 
Date posted: Apr-27-2021
State, Zip: Massachusetts, 02108




Under the direction of the Health Navigator and Outreach Navigator, the Per Diem Bilingual Peer Ambassador provides outreach, risk assessment, risk-reduction, and linkage to care services in English and Spanish, with a focus on young adult Latinx gay, bisexual, and other men who have sex with men. The Peer Ambassador strives to reach community members who are at risk for HIV and/or substance abuse, and assist them in connecting with culturally competent prevention and treatment services at Fenway Health or partner organizations. The Ambassador plays a major role in working with team members to develop and implement community outreach initiatives that reflect the SAMHSA evaluation assessment with an ultimate goal of linkage to care and prevention services to young adult Latinx MSM ages 18-24.

Primary Responsibilities:

  1. Provide Direct Services and Consultation
  • Assist and collaborate with staff to identify and conduct outreach and health education online and in community spaces (organizations, social events, student groups, recreational venues, etc.) where recruitment and services can effectively be promoted.
  • Establish and maintain positive relationships with community stakeholders (organization leaders, club promoters, student organizations, etc.)
  • Assist in developing social media recruitment strategies that reflect SAMHSA evaluation needs (social networking sites, mobile applications, search engines, etc.) at the discretion of the Outreach Navigator and Health Navigator
  • Work and communicate interdepartmentally in order to collaborate in community outreach and educational efforts.
  • Schedule patients directly into Fenway Health?s electronic medical record system, CPS.
  • Accurately collect and input data in all appropriate tracking systems in a timely fashion.

2. Plan and Implement Outreach Initiatives

  • Work and counsel with team members to propose, refine, and evaluate plans and strategies for outreach, including venue-based, on-line, and advertising approaches.
  • Collect and gather feedback from key opinion leaders from the target population to inform the content and methods for outreach efforts.
  • Assist in designing and/or editing Spanish-language program materials.

3. Meet Agency Participatory Expectations

  • Work a flexible schedule, including some evenings and weekends, as needed to perform outreach in ways that best serve at-risk communities for staff training purposes.
  • Adheres to all agency and departmental policies and procedures.
  • Adheres to the highest principles of patient and client confidentiality.
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation.
  • Attends required meetings, in-services and professional trainings to maintain knowledge about key topics in HIV/substance abuse prevention, if available.
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities.
  • Collaborate with internal and external colleagues performing related work.

4. Perform related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.


  • Minimum two-years work experience in a health/human services setting. Note: A Bachelor?s degree plus relevant experience may substitute for the requirement of two years prior work experience.
  • Previous recruitment, community education or outreach experience highly desired
  • Fluency in both English and Spanish required, bicultural strongly preferred.
  • Strong interpersonal communication skills.
  • Substantial experience and knowledge with young adult Latinx communities in Greater Boston, especially men who identify as gay, bisexual, or who have had sex with other men.
  • Ability to manage clinically and emotionally challenging situation with utmost professionalism, care, and discretion.
  • Ability to work effectively with diverse groups of individuals and communities at risk for HIV ? especially men who have sex with men, transgender people, injection drug users, people of color, those who are foreign-born and may be undocumented, and those who are homeless or unstably housed.
  • Experience providing HIV or substance abuse education preferred but not required.
  • Ability to handle multiple tasks, prioritize assigned duties, and keep written records.
  • Ability to work independently, and in small groups
  • Experience working in an ethnically, culturally, racially diverse environment preferred
  • Ability to meet deadlines and work within a team-based environment
  • Strong interest in Latinx and LGBTQIA+ health
  • Must be available to work some nights and weekends

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
  • Travel to community events and venues such as health fairs, neighborhoods, bars, and nightclubs to perform outreach activities, including late evenings and weekends on a per diem basis.
  • Sit at a computer station and use keyboard for extended periods of time.
  • Requires handling average-weight objects up to 15-20 pounds, and occasionally assisting patients.
  • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment

Fenway Health is an Equal Opportunity Employer, strongly committed to diversity and inclusion.


See job description.


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