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 Post Release Home Study Case Manager - Bilingual (English/Spanish) - Worcester, Massachusetts, United States

Job information
Posted by: Bethany Christian Services 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 727469726 / Latpro-3788884 
Date posted: Apr-29-2021
State, Zip: Massachusetts, 01601


Post Release Home Study Case Manager - Bilingual (English/Spanish)

Requisition #: req4466

Location: Worcester, MA

Hours: Full- time (40 hours/week)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The Home Study Case Manager (HS) is primarily responsible for Home Study (HS) for Unaccompanied Children (UC) and families. This individual may be responsible for Post Release Services (PRS) when program coverage is needed. This individual will also be responsible for helping children and families with resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision.


  • Maintain a caseload in compliance with contract terms and agency expectations as defined
    by direct supervisor;

  • Conduct the reunification process by performing home study assessments

  • Effectively write and execute home studies while working with immigrant populations;

  • Facilitate the reunification process by conducting culturally sensitive home studies,
    assessments, referrals, and case management services;

  • Perform resource referrals, community connections, and case management services while
    utilizing trauma informed care throughout service provision;

  • Effectively identify needed services for families in the community;

  • Clearly communicate with case managers to ensure they are able to follow
    recommendations provided in the home study;

  • Complete job duties in accordance with the deadlines and procedures outlined to meet
    federal, state, and agency requirements;

  • Conduct home visits in accordance with contract requirements;

  • Conduct assessments tailored to the clients needs, while working collaboratively with the
    direct supervisor;

  • Assess potential placements for unaccompanied children (UC), to include but not limited to
    interviews, outreach to family in home-country, and home study investigations;

  • Complete and document all required reports, case notes, and case contacts in the
    appropriate database in accordance with the expected timeframes and requirements;

  • Provide psycho-educational information, referrals, outreach, advocacy, and support to
    children and families, when needed;

  • Provide family stabilization counseling and assist qualified unaccompanied children in
    accessing services provided through TVAP services, when needed;

  • Provide culturally and linguistically appropriate Post Release Services (PRS) and
    comprehensive case management services, as needed;

  • Develop and maintain positive networking relationships with community partners and
    resources for families;

  • Refer and connect families to available resources on an on-going basis;

  • Assess the safety and appropriateness of the placement on an ongoing basis using child
    welfare principles and social work best practices;

  • Serve clients within the entire state of the respective location, as assigned;

  • Participate in mandatory training requirements and ongoing trainings monthly and annually
    to meet all federal, state, and agency expectations;

  • Attend weekly meetings with supervisor to consult on cases, and to review case plan and

  • Keep abreast of community resources and refer families for support, as needed;

  • Stay abreast of all agency, federal, and state regulatory requirements related to social

  • Complete other duties as assigned


  • Bachelor's degree in Human Services, Social Work or related field of study from an
    accredited college;

  • At least two (2) years of prior case management experience in child and family services;

  • Must have a broad knowledge of basic principles, concepts, and methodology of social work
    as acquired through a Bachelor's level degree;

  • Bi-lingual English and Spanish;

  • Must possess an ability to connect with collaboratives in the community with a strong
    knowledge of local community social services or related agencies;

  • Excellent verbal and written communication skills;

  • Demonstrated ability to service a difference group of clients, to include refugees or other
    minority families;

  • Mature and stable judgment as well as sensitivity to various cultures and the unique history
    of refugees;

  • Knowledge of state, community and agency resources for victims of abuse;

  • Demonstrated clinical, therapeutic, and crisis intervention skills;

  • Ability to work independently and exercise a high level of confidentiality;

  • Computer and typing skills sufficient to perform essential job functions;

  • Adheres to all agency and departmental safety procedures including reporting any unsafe
    practices, equipment and environment, and takes an active role in correcting the unsafe
    practice, equipment or environment through proper notification channels;

  • Active motor vehicle license and a reliable automobile with adequate insurance coverage;

  • Successfully pass a TB test annually and document preference to receive or decline
    Hepatitis immunization;

  • Pass a criminal history screen, including state and local child protection agency registries,
    and CANS check;

  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and
    Cultural Diversity Commitment.

    We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.


  • Requirements

    See job description.


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