Strat. Cust. Success Mgr. at Qorus in Bellevue, WA. Serve as main POC for strat. & enterprise clients & understand success criteria, address questions, resolve issues & act as highest trusted advisor. Resp. for on-going satisfaction & partnership of U.S. clients. Ensure highest levels of on-going retention & satisfaction of clients & identify upsell opps. & opps. for increased utilization & adoption. Work closely with CTO to address challenges linked to Qorus’ complex enterprise and strat. clients. BS in MIS or close rel (foreign equiv. OK) + 4 yrs exp. in cust. svc. cap. Resumes w/ ref. code GP2021 to email@example.com.