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 Energy & Weatherization Assistant I (TEMP) - Everett, Washington, United States

   
Job information
Posted by: Snohomish County Human Services Department 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Receptionist/Secretarial
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: Wej6QjGBt9gL3AV08VrjFpBkpxnPZL / Latpro-3795408 
Date posted: May-28-2021
State, Zip: Washington, 98201

Description

Energy & Weatherization Assistant I (TEMP)

Salary: $39,348.24 - $47,828.76 Annually

Location: Everett, WA

Job Type: Full-Time

Department: Human Services

Job Number: 2021-00211

Division: Human Services Housing & Community Services

Closing: 6/6/2021 11:59 PM Pacific 

Description: Join our Snohomish County Human Services Team!

We have two full-time temporary positions in the Energy Assistance Program of our Housing and Community Services Division.

These positions will work 100% with the Energy Assistance Program. These positions require working in the office or remotely when the office is closed due to COVID-19. Looking dynamic individuals with excellent math skills, ability to accurately review and calculate various income sources, able to work in a fast-paced environment, willing to communicate by phone, through SKYPE and email with a very diverse population including low-income, disabled, seniors, persons with limited English and veterans. This individual must have the ability to redirect communications professionally and effectively when encountering disgruntled customers and be able to consistently retain program-related information as expected for this position.

NOTE: Any references to weatherization tasks or acquiring certifications in this notice are not applicable to this position.

Human Services Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective services and building community.

The Human Services Department includes 230 diverse, friendly, and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

BASIC FUNCTION

To interview low income clients and establish their eligibility for grant funded energy and weatherization programs. Process necessary documents for compliance with regulations.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

  1. Assists clients in person and on the telephone in correctly completing forms; reviews forms for accuracy; requests additional information as needed; calculates eligibility and answers questions regarding eligibility.
  2. Answers telephone; respond to questions or routes calls to correct party.
  3. Reviews client files to ensure that all documents are signed and completed per contract compliance.
  4. Provides information and referral to Community Service Agencies.
  5. Enters information on the computer in specialized format, including application, program or financial data.
  6. Receives and routes incoming mail; may deliver mail to Post Office and maintain mail log.

STATEMENT OF OTHER JOB DUTIES

  1. Provides client training in Energy Conservation.
  2. Assists client in budget counseling.
  3. Schedules phone interviews; assists elderly, handicapped and homebound clients with their eligibility.
  4. Assists with appointment scheduling.
  5. Performs related duties as required.

Minimum Qualifications

One (1) year of experience in Energy/Weatherization programs performing a variety of office work, interviewing and computer experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.  LIHEAP Energy Assistance Program experience preferred. Must pass job related tests.

PREFERRED QUALIFICATIONS

LIHEAP Energy Assistance Program experience preferred.

SPECIAL REQUIREMENTS

A valid Washington State Driver's License is required for employment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

  • computers, data entry and standard software programs such as Microsoft Word and Excel
  • standard office practices and procedures and all related office work
  • standard human service client protocol including interview techniques, client confidentiality requirements, and professional conduct

 Ability to:

  • perform mathematical computations
  • communicate effectively with a diverse population
  • learn and retain a complex series of rules and regulations to determine eligibility and benefits
  • explain complex rules, policies and procedures in a concise easy to understand manner
  • read, interpret and enter data accurately and rapidly
  • maintain an organized work setting, tracking forms and applications
  • work with minimum supervision in a fast paced setting meeting deadlines while coping with distractions and interruptions
  • accurately follow oral and written instructions
  • maintain accurate records and prepare required reports
  • maintain a professional demeanor while exercising good judgment

SUPERVISION

Employees receive direction from a technical Lead Energy & Weatherization Assistant III, and supervision from a Human Services Specialist III or administrator as assigned. Objectives, priorities and goals/deadlines are established by the supervisor. Employees plan and carry out successive steps and resolve problems in accordance with instructions, policies and accepted practices.

WORKING CONDITIONS

The work is performed in the usual office environment with occasional field work when assisting clients.
 

Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice

Agency
Snohomish County

Address
3000 Rockefeller Ave M/S 503

Everett, Washington, 98201

Phone
(425) 388-3411

Website
http://www.snohomishcountywa.gov/2553

 

 


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Requirements

None

 

Snohomish County Human Services Department requires you to fill in their on-line form which will open in a different window.

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Follow the application instructions in the Job Description.