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 Bilingual Contact Center Representative - Othello, Washington, United States

Job information
Posted by: STCU 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: Uxt6DvILWlnVAJXVvHgXzyQgwRjLrK / Latpro-3795469 
Date posted: May-28-2021
State, Zip: Washington, 99344


STCU Bilingual Contact Center Representative $16/hr **This position will work out of our Othello Branch. Training and work will initially be at the Pasco Branch until remodeling is completed at the Othello Branch.** The Contact Center Representative serves members primarily over the phone by listening and problem solving while providing positive member service interaction to build valuable relationships. Perform member service functions for STCU members accurately, timely, and in alignment with job standards and procedures. Foster and maintain constructive relationships with members. Provide members with outstanding service in all interactions, and look for opportunities to improve their financial well-being. Constructively resolve member service issues and problems with professionalism, compassion and respect. Requires: High School Diploma or equivalent required Minimum two years customer service experience Ability to read, write and speak Spanish fluently Proficient knowledge of MS Office programs To apply go to
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