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 Service and Support 24 Onboarding Specialist Intern - Plano, Texas, United States

Job information
Posted by: Gannett 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Receptionist/Secretarial
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: ondi1vlwMgcaBZVdZIPvewOUKiDg0T / Latpro-3795636 
Date posted: May-29-2021
State, Zip: Texas, 75093


Req #15763

Friday, May 28, 2021

Onboarding Specialist Intern

Reach Local, part of the USA Today Network is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal or local law. It is the intent of the Company to comply with all applicable federal, state and local legislation concerning equal opportunity in employment.

Job Summary

As part of the Customer Success team, the Onboarding Specialist Intern will be responsible for assisting Onboarding Specialists with the seamless and successful onboarding of each new client. A successful candidate for Onboarding Specialist Intern will demonstrate exceptional organizational skills and will be able to communicate updates and changes to different internal teams and clients.

The candidate must be flexible and able to multitask across a variety of job duties, including:

Assign cases to the onboarding team from the case queue

Create client folders that house onboarding info

Email landing page order form instructions to sales and client success colleagues

Verify receipt of landing page order forms in project management tool

Key Competencies


oAble to manage time and prioritize multiple tasks in a fast-paced environment

oOrganize tasks, deliverables and meet commitments on time

oSets priorities with an appropriate sense of what is most important and plans with an appropriate and realistic sense of time demand involved.

oStrong verbal and written communication skills to communicate effectively with internal teams and other departments to achieve common goals

oExcellent organizational skills and ability to deliver on tangible objectives within defined SLAs

Business Process and Technology Acumen

oCapable of quickly mastering business and internal processes

oAbility to master technology solutions


Actively pursuing/recipient of a bachelors degree in General Business, Economics, Finance, Marketing, Advertising, Public Relations, Journalism or English.

0-1 years experience in a related Marketing/Advertising Role

Other details
  • Job Family Client Solutions
  • Job Function Marketing Solutions
  • Pay Type Hourly

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