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 Customer Engagement Expert - Miami, Florida, United States

Job information
Posted by: SAP America, Inc 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: blvT6T1Y11jbGqtQY2UU5o0vbPEEaz / Latpro-3795942 
Date posted: May-30-2021
State, Zip: Florida, 33126


Customer Engagement Expert for SAP America, Inc (Miami, FL) cndct cstmr bsn & oprtn dgnstc to anlyz bsn case drvr. Bach in Eng, Bsn Admn, Info Sys, or rltd & 7 yr exp rqd. Will acpt Mstr’s & 5 yr exp. Exp mst invl 5 yrs w/: Exec Sprt of strgc clnts to imprv bsn prcs; Sale srvcs incl full cntrl of Sale cycle, dscvr  needs & pain pts of clnt, ldrshp in pstn qlty asrnc soln for prjct & optmztn of ops, spclzd srvc for imprvmt of perf, data cnstncy & rspns time of dfrnt soln, integ in On Premise & Cld soln; Cnsltv sell & bld intgrl soln w/ Sprt of intrdscplnry team. Exp mst incl: Sale SW exp, incl full cntrl of Sale cycl, frm intl cntct w/ clnt, look for new oprtn, prep prpsl, ngtn, & clsr of new bsn; Strtg for pstv trnd in cstmr stsfctn & NPS, imprvd rnwl rate, rdct in chrn, incrsd rev rtntn, & a/c expnsn; Human Tlnt prcs & asctd dgtl trnsfrmtn strtgs; SuccessFactors; Cld tech & mdl; Exec Sprt of strgc clnts in LAC to imprv adptn prcs in Cld tech; & Totango, Hrmny & Cld Rprt Tool. To apply rspnd to Req ID 290464 at

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