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 Customer Relationship Specialist - Columbus, Ohio, United States

   
Job information
Posted by: Gannett 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Finance
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: PrVGVIVlPiiBrDRuCKGQuNKwjieQvE / Latpro-3796275 
Date posted: Jun-02-2021
State, Zip: Ohio, 43213

Description

Req #16235

Tuesday, June 1, 2021

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies ReachLocal, Inc., UpCurve, Inc., and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.

To connect with us, visit www.gannett.com.

Ventures Events is looking for a Customer Relationship Coordinator. This position is responsible for providing the Ventures Events division with administrative sales and clerical support relating to exhibitors and other departmental needs. Responsibilities of this role include but are not limited to client communication, office support, finance liaison, managing show office at live events. Candidates must have excellent oral and written communication skills, excellent problem solving aptitude, proficient math skills, and must be self-motivated and able to work with minimal direct supervision.


Consumer shows and event marketing is a fast growing niche because clients who participate see immediate and lasting results. Some college or a four year college degree preferred. Suitable work experience can be a substitute. Proven work experience will be valued. Must be familiar with Microsoft Office (Word, Excel, PowerPoint) and have the ability to learn new software programs quickly through self-study Please send a resume to mjohnson@dispatch.com.



Job Description

Job Title: Customer Relationship Coordinator

Department: Ventures Events, Exhibit Sales

Reports To: Exhibit Sales Director, Megan Johnson

Status: Exempt



ESSENTIAL JOB FUNCTIONS

Support the Ventures Events division with administrative sales support and clerical support relating to exhibitors and other departmental needs, including but not limited to:

Exhibitor Communication. Support the sale and after sale work of Event/Exhibit Sales Representatives to assure that exhibitors receive timely communication and understand deadlines and requirements to exhibit at the show. Includes such tasks as preparing exhibitor kits, tracking prizes, assuring receipt of certificates of insurance, assigning exhibitors to correct categories, providing W9 forms as requested, manage show office during events, coordinate on-site check distribution, and other support as needed.

Finance Liaison. Serve as the department interface with finance for all exhibitor and sponsor transactions. Includes such tasks as balancing accounts, coding department expenses, handle special payments, reconcile show expenses, track prepaid cards, update rates for booths.

Office Support. Provide general office support, including supplies, invoice and expense report coding/submission, organization and filing of contracts and invoices, payroll.

Shows. Work as part of the show team, set up the show office, staff office to provide customer service to exhibitors and others, and other duties as assigned during the show during a pre-assigned work schedule.


OTHER JOB FUNCTIONS AND REQUIREMENTS

Provide other administrative support for the department and perform duties as assigned. Excellent oral and written communication skills, and excellent problem solving aptitude, and proficient math skills. Must be highly organized, able to juggle multiple tasks at the same time and work quickly and accurately, especially with numbers.


EDUCATION

Some college or a four year college degree preferred. Suitable work experience can be a substitute.


EXPERIENCE

Two years work experience preferred. Must be familiar with Microsoft Office (Word, Excel, PowerPoint) and have the ability to learn new software programs quickly through self-study.


Gannett Co., Inc.is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status.

Other details
  • Job Family Customer Success
  • Job Function Marketing
  • Pay Type Salary

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Requirements

None

 

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