Specialist 1, Student Records Management -SAT
Req # 21001
Under minimal supervision, will be responsible for closing out and issuing certificates for students who complete programs of study, will audit course work ensuring all program requirements have been met.
Manage graduation tables in Banner. Will track and monitor students who are working in Competency Based Education (CBE) programs, will send out missing attendance reports for students who have not been in attendance. Provide daily support to all School of Applied Technology (SAT) staff and faculty.
Understands all SAT policies and procedures in addition to Office of Registrar and Academic Records policies and procedures. Will have the ability to register, withdrawal and drop students from courses. Scan and index permanent student files into Etrieve. Troubleshoot problems experienced by faculty and staff with SAT secondary reporting systems. Assist faculty with grade changes and course changes. Be proactive in responding to follow-up items. Has firm knowledge of FERPA regulations, maintains confidentiality when dealing with student records.
Provides education verification within FERPA policy’s.
Required to assist students, staff and faculty in person, via email and over the phone.
Essential Responsibilities and Duties
Responsible for the maintenance of graduation tables in Banner, auditing and issuing certificates to students who have successfully completed program training. Makes decisions based on policy and processes, for both Competency Based Education (CBE) and Legacy reporting systems.
Troubleshoot and research registration, scheduling concerns for faculty, staff and students. Monitor and ensure that policy and procedures for both SAT and ORAR are being upheld.
Monitor daily system generated reports for both the legacy and CBE systems. Send out notices to advising and instruction regarding missing attendance in the legacy system, send out notices to instruction for CBE related issues. Retrieve and research student’s records as needed.
Assist with the preparation of student records for long term storage by filling documents, imaging documents into Etrieve. Works with general office equipment (e.g. copy machines, fax, scanner, computer, sub-systems, etc.)
Other duties as assigned.
-Experience with Banner software, Etrieve, and student records retention.
-Ability to effectively communicate with faculty and staff.
-Experience working in Higher Education and student services environments.
-Associates Degree or completion of 60 credit hours higher education.
-Zero (0) to two (2) years direct, paid, full-time experience working a student services environment.
-Trade offs will be considered on a one-to-one ratio (eg. 2 years related experience in lieu of 60 credit hours of education).
-Part time experience will be considered on a prorated basis.
Knowledge, Skills & Abilities
-Ability to communicate effectively both orally and in writing.
-Ability to work with diverse populations.
-Ability to work well in a collaborative, team oriented environment.
-Ability to work in a fast-paced, flexible environment, have the ability to change as the need arises.
-Excellent organizational skills including the ability to multitask.
-Provide excellent customer service.
-Ability to understand, utilize and perform complex tasks on SAT student information systems.
-Make sound and equitable decisions.
-Ability to learn new software programs.
-Banner computer software and student systems, word processing excel, web navigation skills, database management.
-Ability to solve problems creatively.
-Ability to understand and enforce school and departmental policies and procedures.
-Ability to communicate effectively with a broad range of diverse people, abilities, culture, ethnic background, to maintain good working relationships across the College.
-Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
- Full consideration will be given to applicants who apply on or before the priority review date indicated above.
- More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/docs/benefits/benefits-summary-current.pdf
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
All Candidates must apply at SLCC job site.
For immediate consideration, please click “Apply”.
SLCC is an AA/EEO employer.