EnMotive, a Gannett Company, is a full-service event services company offering registration, timing, scoring and a wide range of other endurance event solutions. We work with over 1,000 events per year, using a combination of in-house registration, fundraising and volunteer software as well as industry leading external race timing software. We are looking for passionate, detail-oriented, computer & technology savvy individual with the desire to help grow our eCommerce business and integrate our software solutions to support our mission to becoming the one stop source for endurance and ticketing events. Our application consists of features including customer relationship management, event registrations, ticket registrations, shipping, donations, results, photography, on-site check-in, fundraising, membership and reporting among other uses. Candidates for full-time positions should have strong customer service skills, a high degree of computer expertise, a broad knowledge of setting up networks, database management skills, be highly organized and a self-starter. All candidates must be comfortable working independently and as a member of a team. Applicants should be comfortable and thrive in a fast-paced and sometimes stressful environment.
All positions will require some travel and the ability to work weekend events. Training will be provided for specific responsibilities; however, applicants must be eager and capable of learning software programs and technology on their own. Familiarity with the running, triathlon and obstacle racing event space is a plus.
Responsibilities May Include:
Manage timing function through the entire process: pre-race software setup, corral and bib management, race day timing functions, posting/confirming results, post-race management of timing inquiries and errors, and finalization of results.
Responsible for maintenance of timing equipment: develop a maintenance plan, establish a process for periodic equipment checks and ensure all equipment is functioning and available on race day, arrange any equipment repairs and procure replacement equipment when necessary
Communicate with event organizers as a consultant to ensure a well-organized and smooth event.
Build and manage the online registration to client specifications, ensuring all events are fully operational and provide users with seamless experience.
Create reporting for analysis of registration data including weekly tracking, demographics for marketing/sponsors, and event-specific data needs.
Knowledge and understanding of all applicable USATF, USAT and EnMotive Rules of Competition as they relate to timing.
* Success in the above areas requires cross-functional relationships with other key members of the EnMotive and client teams.
College degree preferred
Race timing/scoring experience
Event management experience is a plus
A self-starter and possess the ability to work both independently and as part of a team
Excellent communication skills, written and verbal
Strong customer service skills
Highly organized and able to prioritize and manage multiple projects at any given time
Excellent decision-making skills, including when working under pressure
Strong computer skills with the ability to quickly troubleshoot problems
Proficiency in Microsoft Office Suite, especially Microsoft Excel
Ability to manage and manipulate large amounts of data, in various formats
Basic knowledge of HTML web design is a plus
Ability to travel
Must be available to work weekends, select holidays, and extended hours as needed
Demonstrated commitment to running, physical fitness, and an overall healthy lifestyle