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 Technical Resolution Specialist - Durham, North Carolina, United States

   
Job information
Posted by: IBM Corporation 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Other
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: uytWfsxInI3U03ypQWIGperycScm1O / Latpro-3806432 
Date posted: Jul-18-2021
State, Zip: North Carolina, 27702

Description

Technical Resolution Specialist, IBM Corporation, Durham, NC: Troubleshoot customer specific use cases. Provide technical insight and feasible solutions within client environment. Lead collaboration with multiple teams to deliver a higher level of support to customers. Ensure timely delivery of required product changes. Work closely with customers during upgrade and go-lives. Conduct regular calls with clients to discuss their critical issues and provide priority assistance. Participate in design reviews. Mentor team members to effectively analyze complex customer problems. Utilize Shell Scripting, Java, Unix, Oracle Database, and Supply Chain. Required: Bachelor's degree or equivalent in Electronic Engineering, Computer Science or related and five (5) years of experience as a Software Developer, Staff Developer or related. Five (5) years of experience must include utilizing Shell Scripting, Java, Unix, Oracle Database, and Supply Chain. Please send resumes to recruitad@us.ibm.com. Applicants must reference W222 in the subject line.


recblid qstkcc8ftiyqmwayq5011i7g2d1j0b



Requirements

None

 

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