Spanish bilingual and Hispanic jobs since 1997. Diversity job fairs since 2006. employers     login   |   register - post a job
Hispanic Diversity Recruitment - best jobs for hispanic, latino & bilingual (spanish & portuguese) jobseekers
HOME
    Log me in!   |   Site Map   |   Help   
 Bilingual Spanish/English Claims Customer Care Associate - Las Vegas, Nevada, United States

   
Job information
Posted by: Liberty Mutual Insurance 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 728075668 / Latpro-3806623 
Date posted: Jul-18-2021
State, Zip: Nevada, 89101

Description

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.  

 

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion 

 

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits  

 

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Pay Rate: $19.23 per hour.

Working schedule will be an 8 hour shift with a start time between 1:00 PM - 10:00 PM. 

Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.

 Responsibilities:

  • Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)
  • Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed
  • Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals
  • Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues
  • Clear communicator:You’ll provide policyholders with the information they need by clearly setting expectations and outlining next steps

 

  • A history of working in financial services, hospitality or retail, with previous call center experience a plus
  • Appropriate licenses or willingness to obtain licenses via company-sponsored training
  • Excellent oral, written and interpersonal skills
  • Ability to project courtesy and empathy
  • Strong time-management and multi-tasking capabilities
  • Demonstrated typing proficiency
  • Proficiency using computers, including Microsoft Outlook and keyboard shortcuts
  • Ability to handle confidential and proprietary information appropriately
  • A high school degree or equivalent, Bachelor’s degree preferred
  • Willingness to continue learning about products, procedures and technical systems as you grow in this role


Requirements

See job description.

 

Liberty Mutual Insurance requires you to fill in their on-line form which will open in a different window.

Enter your email address and click 'Apply':
       Apply
  Prefer not to enter your email?