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 708641 - Environmental Services / Custodial Manager 1 - ENOLA, Pennsylvania, United States

   
Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Service/Skilled - Custodial/Housekeeping
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 708641 / Latpro-3807102 
Date posted: Jul-20-2021
State, Zip: Pennsylvania, 17025

Description


System ID 708641
Category Environmental Services / Custodial
Relocation Type No
Employment Status Full-Time

Unit Description

Use your best in class housekeeping/custodial management skills to make a real impact on patient healing.

Sodexo is growing! We are seeking an Environmental Services Manager 1 at Penn State Health Hampden Medical Center. This is a 110 bed hosipital that is committed to providing the highest quality of healthcare and emergency services to the community. This position will be responsible for the overall cleanliness of the hospital while overseeing a team of 35 employees on 2nd Shift (2pm start time) with some weekends and rotating holidays. Strong Leadership qualities and the expectation of enhancing the patients experience at all times is paramount. This position will manage 35 employees, increase 3rd party satisfaction scores, and should have 1-2 years experience in a custodial management experience. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, former military service, and excellent customer service skills.

Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. The successful candidate will have experience with bed tracking, patient satisfaction, and possess strong computer skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision. This position functions as part of a team of Environmental Service Managers reporting to the General Manager. This role will support floor care projects, payroll, and lead the team in engagement. Preferred candidates will have experience in Environmental Services heathcare. Sodexo is seeking a true self-starter who can lead a team under minimal supervision.

Get to know us: https://www.pennstatehealth.org/locations/hampden-medical-center

This position will have overall responsibility of an on-site operation for Environmental Services as assigned In this role, The Operations Manager has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable. This position will have strong leadership skills for the Environmental team in the delivery of safe, sanitary and innovative services to our patients, customers and hospital employees in a variety of settings. Hours will vary depending on the business needs of the unit.

The Custodial Operations Manager 1 will be responsible for, but not limited to:

  • Provide a clean and safe environment for patients, visitors and staff for all areas of the operation.
  • Will works closely with the Infectious Control department.
  • Managing and training a team of 38 Sodexo hourly employees.
  • A strong focus on department initiatives and patient satisfaction
  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • lead teams and departmental projects and initiatives;
  • effectively manage the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
  • have customer service and/or guest satisfaction in a health care or hospitality;
  • possess strong leadership skills and has the ability to work independently to drive program;
  • monitor compliance and reach project target dates of completion;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • are proficient with computers and other technology

Learn more about Sodexo's Benefits

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Apply online today!


Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.


Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



Requirements

See Job Description

 

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