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 711907 - Environmental Services / Custodial Operations Manager 3 - CHATTANOOGA, Tennessee, United States

   
Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Operations - Other
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 711907 / Latpro-3807139 
Date posted: Jul-20-2021
State, Zip: Tennessee, 37402

Description


System ID 711907
Category Environmental Services / Custodial
Relocation Type No
Employment Status Full-Time

Unit Description

Use your best in class management skills to make a real impact on patient healing.

Sodexo is seeking an Environmental Services Operations Manager 3 for Erlanger supporting Day Shift (6:30am start time) at this 800 bed facility. The successful candidate will oversee a fast-paced, patient-centered environment with direct supervision over 60 employees on this shift. The ideal candidate will have a strong client relations history of managing a major medical facility, a history of overseeing multiple buildings, a track record of proven leadership skills, and the ability to coach, develop, and lead a group of highly-skilled employees. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and exhibit excellent customer service skills. Sodexo is seeking a true self-starter; very hands on manager who can lead a team under minimal supervision and troubleshoot issues to ensure a cohesive team.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The ideal candidate for this position will:

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • lead teams and departmental projects and initiatives;
  • effectively manage the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
  • have customer service and/or guest satisfaction in a health care or hospitality;
  • possess strong leadership skills and has the ability to work independently to drive program;
  • monitor compliance and reach project target dates of completion;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • are proficient with computers and other technology

Learn more about Sodexo's Benefits

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. We offer a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. Apply today!


Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.


Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



Requirements

See Job Description

 

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