Spanish bilingual and Hispanic jobs since 1997. Diversity job fairs since 2006. employers     login   |   register - post a job
Hispanic Diversity Recruitment - best jobs for hispanic, latino & bilingual (spanish & portuguese) jobseekers
HOME
    Log me in!   |   Site Map   |   Help   
 706213 - Manager 2, Regional Operations Support - PLYMOUTH, Massachusetts, United States

   
Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Service/Skilled - Food & Nutritional Services
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 706213 / Latpro-3807533 
Date posted: Jul-20-2021
State, Zip: Massachusetts, 02361

Description


System ID 706213
Category General Management
Relocation Type No
Employment Status Full-Time

Unit Description

Do you want high visibility, challenging opportunities and a rewarding environment?

Sodexo is seeking an experienced Regional Operations Support Manager to provide support to hospital accounts within Healthcare Northeast. This position will be housed in Plymouth, MA and is for a time period of up to 18 months. During this time the selected candidate will be eligible to post to other Sodexo positions. Some travel may be required.

Working in collaboration within the systems retail setting is required, menu development, weekly specials, online menu, and POS management.

The successful candidate will:

  • motivate, coach, mentor and develop frontline (hourly-paid), staff;
  • provide stellar customer service;
  • oversee cash handing processes, and POS programming and maintenance;
  • ensure company food and physical safety programs and standards are followed;
  • conduct retail brand standard audits (in-house and national brands);
  • maintain integrity of retail branded concept standards (national and in-house brands);
  • manage the opening and closing the operation as well daily retail food service operations;
  • ensure all needed signage (including digital) is in place;
  • manage vendor relationships and compliance; and/or
  • maintain all product merchandising, marketing and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Learn more about Sodexo's Benefits

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


Position Summary

The Manager II, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable

Primary Responsibilities:

Client / Customer Service - 20%

  • Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes.
  • Provide effective communication for clients and customers to ensure excellent customer service.
  • Effectively partners with client and Sodexo employees to drive successful outcomes.
  • Complies with all client policies and procedures.

Operational Excellence - 40%

  • Owns, drives, and measures operational excellence outcomes of Sodexo and client.
  • Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
  • Creates a continuous quality improvement culture that drives operational efficiencies.
  • Drives change and creates a culture where change is embraced and operationalized.
  • Utilizes all operational processes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

  • Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
  • Accountable for effective utilization of labor resources.
  • Analyses data to engage in data driven decision making using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.
  • Effective risk management by ensuring consistent regulatory and legal compliance.
  • Compliance with supply chain management requirements.
  • Understands and effectively manages unit finances in the Sodexo budgets.
  • Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
  • Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
  • Effectively delegates operational responsibilities to appropriate individuals / positions.
  • Follows best practices in decision making to determine best solutions for the business.

Safety - 10%

  • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
  • Behaviors include: Working as a team for safety
  • Communicating Effectively for Safety
  • Managing Safety Risks
  • Optimizing Human and Environmental Factors
  • Recognizing, respond and reporting incidents
  • Adherence to all operational safety practices and protocols
  • Drives a safety culture throughout the team

Talent - 10%

  • Ability to effectively manage aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
  • Creates a culture of continuous learning and development for self and those within the unit assigned.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree in a relevant field or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



Requirements

See Job Description

 

Sodexo Inc. requires you to fill in their on-line form which will open in a different window.

Enter your email address and click 'Apply':
       Apply
  Prefer not to enter your email?