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 700341 - Manager of Client Partnerships - HEATHROW, Florida, United States

   
Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Sales
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 700341 / Latpro-3807551 
Date posted: Jul-20-2021
State, Zip: Florida, 32746

Description


System ID 700341
Category Sales
Relocation Type No
Employment Status Full-Time

Unit Description

Sodexo's Health Care business segment is seeking a Manager of Client Partnerships / Client Life Cycle Manager

This is a remote role and can sit in any US location near a major airport

Sodexo's Health Care business segment is seeking a Manager of Client Partnership/ Client Life Cycle Manager who will drive retention and enable sustainable/profitable growth by ensuring execution of 'one plan' for all contracts in the assigned portfolio. Reporting to the VP, Client Life Cycle Management, the Manager of Client Partnership/ Client Life Cycle Manager will collaborate and drive Operations to elevate partnerships with clients, facilitate development of District Managers/Client Executives from a purely execution focused mind-set to a client/consumer-centric growth mindset, and act as project managers to ensure quality and execution of 'One Plans' for each contract.

Key responsibilities include:

  • Track execution of relationship management and operations activities through accounts' 'One Plans' by ensuring completion of Transition Meetings, Annual Expectation Meetings (AEMs), Quarterly Business Reviews (QBRs), etc.
  • Ensure quality of relationship management activities
  • Counsel Operations on relationship management best practices
  • Provide direct relationship management support during key contract milestones
  • Provide direct relationship management support to distressed accounts

Preferred qualifications:

  • Experience in leadership roles with ability to influence and effect change in a matrixed organization
  • Experience managing teams and multiple concurrent processes
  • Strong written & verbal communication skills
  • Experience and ability to collaborate with clients and internal teams
  • Sodexo experience is a plus, as is prior Healthcare industry experience
  • Experience and active participation in Operations and Sales Processes
  • Deep understanding of industry, client, and consumer pain points

CO equal pay act range for this role 92,900, 217,000


Position Summary

  • Drive retention and enable sustainable/profitable growth by ensuring execution of 'one plan' for all contracts in assigned portfolio

  • Collaborate and drive operations to elevate partnerships with clients, resulting in demonstrable value for both organizations

  • Facilitate development of District Managers/Client Executives from a purely execution focused mind-set to a client/consumer-centric growth mindset

  • Act as project manager to ensure quality and execution of 'One Plans' for each contract.


  • Qualifications & Requirements

    Basic Education Requirement - Bachelor's Degree or equivalent experience

    Basic Functional Experience - 7 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



    Requirements

    See Job Description

     

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