At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve. We have an exceptional career opportunity for a Patient Services Manager 2 to join our team at Wesley Long Hospital in Greensboro, NC.
Wesley Long Hospital is a 175-bed acute-care facility located in Greensboro, North Carolina. The hospital was founded in 1917 by John Wesley Long, MD, a nationally known physician and surgeon, as a small 20-bed clinic. Today, Wesley Long is a 175-bed modern medical center and home to the Cone Health Cancer Center at Wesley Long. Wesley Long Hospital is a facility of Cone Health, a network of hospitals and physicians serving Guilford County, North Carolina and surrounding areas.
The successful candidate will:
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
- oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
- perform tray assessments to ensure food quality and presentation and tray accuracy;
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
Is this opportunity right for you? We are looking for a candidate who has:
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in health care.
Learn more about Sodexo's Benefits
Not the job for you?
We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.