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 712018 - Retail Operations Manager - STATE UNIVERSITY, Arkansas, United States

Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Operations - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 712018 / Latpro-3807743 
Date posted: Jul-20-2021
State, Zip: Arkansas, 72467


System ID 712018
Category Food Service
Relocation Type Yes - According to Grade
Employment Status Full-Time

Unit Description

Sodexo is seeking a Food Retail Operations Manager for Arkansas State University located in Jonesboro, Arkansas - about an hour outside of the Memphis metro area. Arkansas State University is a large state school with Residential Dining, Food Retail venues, Catering and Concession operations. The Food Retail Operations Manager will oversee day to day operations of 15 food retail locations with a mixture of Sodexo and national branded concepts, and oversee a retail manager and up to 100 hourly staff. This position will require flexibility to oversee both day and evening shifts and some weekends.


Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.

Are you an experienced Retail Manager we're seeking? We are looking for candidates who:

  • have 3 - 5 years experience managing multiple locations, concepts, high volume dining venues;
  • well-developed leadership and communication skills;
  • have demonstrated success in innovation and marketing strategies;
  • have national brand experience - Starbucks, ChikFilA, Einsteins, etc;
  • proven track record for developing, motivating and retailing frontline staff;
  • have experience with POS and cash handing process;
  • department HACCP and safety programs for regulatory compliance;
  • opening and closing the operation; and
  • can delegate, supervise and oversee daily operation standards.

Where is your new career opportunity located? In Jonesboro, Arkansas!

We are located in northeast Arkansas and are one of the fastest growing areas in the state of Arkansas. This is a town of 75,000 people offering everything the big cities do but without all the traffic and high cost of living! (Memphis is 1 hour, St. Louis 4 hours, and Little Rock 2 hours and you are only 6 hours from New Orleans!).

Why Sodexo at Arkansas State University?

You will have opportunity to learn all aspects of university dining, with the ability to grow your career with a global company!

Jonesboro is located in northeast Arkansas and is the fastest growing area in the state of Arkansas. This town of 75,000 people offers everything the big cities do but without all the traffic and high cost of living (Memphis is 1 hour, St. Louis 4 hours, and Little Rock 2 hours and you are only 6 hours from New Orleans!).

You don't live close, how will you relocate to Jonesboro? Sodexo will help with everything you need to relocate by offering you our generous RELOCATION PACKAGE!

10 great reasons to live in Jonesboro: Education - Enjoy a top notch school system, Friends & Neighbors, Safety, Healthcare, Cost of Living, Arts & Entertainment, Shopping & Dining & Diverse Geography and Rich Heritage: Click Here for more information: Why Jonesboro, AR? Check out what this community has to offer: What Makes Jonesboro unique?

Learn more about Arkansas State University - visit

Must have a valid drivers license.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
-Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
-Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
-Manages cash handling protocols & control procedures according to Sodexo policies.
-Maintains client satisfaction for food quality & customer service.
-Accountable for the execution of service quality by maintaining the highest level of delivery.
-Supervises day-to-day work activities of food service workers, supervisors & managers.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


See Job Description


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