Serves as a subject matter expert for the Division relating to standards and practices for food production, delivery and culinary services. Typically aligned with a Senior Vice President or Vice President and supports that geography.
-Ensures compliance with the Joint Commission on Accreditation of standards and other regulatory requirements, as well as with Sodexo's templates and standards for customer service. Provide expert advice and guidance relating to standards and practices for food production, delivery, inventory management, and culinary services. Provide operational support to existing and prospective client accounts.
-Support a Division with deployment of account business plans to enhance customer service, facility layout and design, account profitability and retention, and client and customer satisfaction. Provide initial design consulting and conceptual design services to internal and external clients. Support the implementation of new unit openings, including the development and administration of training plans.
-Supports the sales process by assisting with operations and costing analyses, and by providing technical support in the development of service proposals. Ensure that area meets specific targets for reduction of food cost through implementation of food production systems and purchasing compliance.
Ensure that area meets specific targets for implementation of purchasing/product compliance and product rationalization.
-Lead the installation of the Food Management Process.
Train others following the installation of the Food Management Process to reinforce new management behaviors. Communicate the Division's retail strategy and provide input to area leadership on its implementation within a region. Conduct unit operational assessments and financial analyses. Visit and inspect current accounts, providing objective feedback based on operational standards and ensure contractual and regulatory compliance. Recommends changes in operations based on standards, identify appropriate resources, and assist in implementation plans. Conduct inspection tours of facilities to provide information needed to develop a proposal for prospective clients.