A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference.
Sodexo is seeking a Patient Services Manager 2 to join its team at Children's Hospital Los Angeles, located in Los Angeles, CA. As a Patient Services Manager 2 you will be responsible for managing a team of talented frontline staff managing trayline operations. This position will require heavy patient interaction. Strong customer service skills will be the key to success.
The successful candidate will:
- Interact with patients and be a liaison for the clinical (physicians, nursing, and pharmacy) and food service teams
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
- ensure nourishment rooms are properly stocked and kept to standards
- oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
- perform tray assessments to ensure food quality and presentation and tray accuracy;
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
Is this opportunity right for you? We are looking for candidates who have:
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in health care.
- Registered Dietitian
Learn more about Sodexo's Benefits
Not the job for you?
We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.