Specialist II, Grand Theatre Front of House Assistant (Part Time)
Assist the Patron Services Coordinator of the Grand Theatre with Front-of-House operations, including: ushering, box office operations, concessions, customer relations, reporting, and other duties as assigned.
Essential Responsibilities and Duties
Problem solve patron issues with tickets, subscriptions, seats, etc…
Troubleshoot basic software, printer, equipment, and scanner issues quickly during peak hours.
Fill-out end of shift reports for front-of-house operations and concessions.
Cross-train as a box office employee, usher, and concessions operator; and to assist where needed during peak hours
To monitor front-of-house operations and assist patrons during Grand Theatre performances and SLCC functions.
Essential Responsibilities and Duties Continued
Experience in cash register operation, ticketing software, basic financial reporting, and customer service preferred.
Must be eighteen (18) years of age.
Must have legal authorization to work in the United States.
Graduation from an accredited high school or its equivalent is required.
Knowledge, Skills & Abilities
Basic computer knowledge needed.
Ability to communicate effectively in person, via email/telephone, and in writing.
Ability to troubleshoot and problem solve quickly and efficiently.
Flexible availability- afternoons, evenings and weekends needed.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.