Maintains the computerized diet orders for the floor assigned; prints, modifies, scans, and verifies menus and diet orders. Assembles, checks, and delivers trays to ensure compliance with diet orders and department policies. Supervises the activities of patient service attendants working on their floor to ensure compliance with departmental procedures.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Oversees the activities of the food service attendants working on their floors to insure all job assignments, tasks and responsibilities are completed consistently.
Verifies that scheduled staff has reported to duty, and makes adjustments to staffing pattern as needed.
Trains new employees on meal service, food production, modified diets, tray assembly, delivery, and sanitation according to the orientation schedule.
Monitors food service staff tray assembly for accuracy and completeness and specifically check all modified diet orders for Clatanoff Pavilion patients.
Conducts patient rounds, tray error studies and other quality studies on a regular basis.
Monitors food service staff patient interaction and customer service delivery. Oversees the activities of the food service attendants working on their floors to insure all job assignments, tasks and responsibilities are completed consistently.
Operates Spectralink phone efficiently.
Interacts with patients, in a professional manner providing a customer service example for food service staff.
Responds to patient and nursing requests immediately acting as liaison between nursing and food service attendants.
Insures that all floors have adequate stock in the pantry and nourishment areas and physician lounges.Monitors all patient service pantries for cleanliness and status of supplies and insures that they maintain perpetual readiness for regulatory inspections.
- Demonstrates the ability to read and write and follow written and verbal instructions.
- Two years in food service required.
- One year supervisory experience desired.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands - Heavy
Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.