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Job information
Posted by: Arlington County 
Hiring entity type: Government 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$145579 - 222372
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Other
Computers - Platforms
Computers - IT Management
Computers - Networks
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 3245183 / Latpro-3828433 
Date posted: Oct-01-2021
State, Zip: Virginia, 22234



$145,579.20 - $222,372.80 Annually


Arlington *METRO-accessible*, VA

Job Type



Department of Technology Services

Job Number




Position Information

The Department of Technology Services (DTS) is hiring 1-2 Deputy Directors to support the long-term and day-to-day business needs for the County's information technology (IT) services and operations. Reporting to the Chief Information Officer (CIO), the Deputy Director plays an integral role in the development, implementation, and administration of innovative IT solutions and digital strategy initiatives. Through proactive performance management, creative problem-solving, talent management and consultation, this leadership position is responsible for modeling and achieving a supportive, open, and empowered culture that sustains the County's operational service excellence.
Arlington County is experiencing remarkable growth in the adoption of technology requiring a transformative approach to the design and operation of core technology infrastructure and support services. This infrastructure is a hybrid environment with services supporting multiple lines of business throughout the County on a 24/7 basis through both premised and cloud-based resources.
In 2020, for a third straight year, the Center for Digital Government and National Association of Counties awarded Arlington County Government as one of the top digital Counties in the nation for its best technology practices in the areas of open government, transparency, citizen engagement, cyber security and operations. To learn more about Arlington County and its Department of Technology Services, please visit Here .

This Deputy provides oversight and coordination for three DTS Divisions responsible for the following areas:

  • Digital Experience and Technology Innovations;
  • Enterprise Applications; and
  • Technology Infrastructure & Managed Services.

Specific responsibilities include:

  • Providing leadership and guidance of strategic IT initiatives; providing executive level technical expertise, in-depth guidance, counsel and support to teams of professionals;
  • Ensuring operational excellence of Arlington County's technology infrastructure, solutions, systems, support services, and digital innovation while Implementing continuous improvement programs;
  • Collaborating with internal and external business leaders to develop, implement, and operationalize support systems to align with business objectives;
  • Ensuring technology resource requirements meet tactical and strategic demands;
  • Aligning technology initiatives, projects and vision with County priorities;
  • Collaborating with the Department of Management and Finance to analyze the cost, risk and value of IT to advise and make recommendations to the CIO;
  • Acting on behalf of the CIO and in the absence of the CIO, and supporting the oversight of IT operations to improve cost and overall efficiency;
  • Managing strategic relationships with municipal, regional and state peers; as well as customers and key product and service providers; and
  • Providing oversight to the IT asset management team to ensure asset's full lifetime cycle value is achieved. 

The ideal candidate is a strategic, proactive, decisive, and pragmatic leader, with openness to new perspectives, finding universal solutions, and influencing change. This leader demonstrates a passion for innovative technology trends with the ability to communicate a shared vision for how change may enhance the County's future needs. This individual possesses:

  • Excellent communication, collaboration, and problem-solving skills; 
  • Maintain a proven successful track record in developing and leading high performing teams; 
  • Knowledge, skills and executive level IT and management experiences; 
  • Ability to work effectively under pressure; and
  • Ability to lead, inspire, motivate and evaluate and counsel subordinate staff and delegate responsibility as appropriate.

Selection Criteria

Minimum: A combination of education and relevant experience that demonstrates a record of accomplishment managing IT Operations and evidence of successful navigation in a political or highly participatory community environment. Typically, these skills and abilities would be demonstrated through a combination of education and experience that includes an advanced degree in Computer Science, Computer Engineering, Information Systems or a related field plus significant experience in Information Technology operations and leading teams in digital innovations and solutions, enterprise systems and support, and/or technology infrastructure and managed services.

Special Requirements

Please provide a cover letter addressing how your education, experience and training meets the requirements described under position information and selection criteria highlighting your accomplishments in these areas. 
Be sure to describe your experience developing and leading high performing teams, managing digital innovations and solutions, enterprise systems and support, and technology infrastructure and managed services. Please use the space provided in the Supplemental Questions section of the online application for your cover letter or attach the cover letter to your online application.
Completion of the Commonwealth of Virginia Statement of Economic Interest form will be required of the successful candidate upon hire and annually thereafter.

Additional Information

Starting salary will depend upon the qualifications and experience of the candidate selected and is negotiable. This position is in the Arlington County Government's Senior Management Accountability Program (SMAP), in which Senior Program Managers are evaluated and compensated based on a performance agreement linked to the County's Management plan, and results achieved, among other criteria. For more information on Arlington's family friendly benefits, click  here .
Note:   This recruitment is open until the position is filled with a preferred filing date of November 1, 2021 . Applications submitted by this date will receive first consideration. Interested applicants are encouraged to submit their applications as soon as possible. Qualified applicants in this first group will be referred to the hiring manager and interviews will be conducted on a regular basis throughout the recruitment with candidates whose qualifications best fit our needs. Applications received after November 1, 2021 may be considered only if a hire is not made from applicants received by the preferred filing date. The application process will close when the position has been filled or when enough qualified applications have been received.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: (see application details)

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement:  a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457).  The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County.  You contribute a portion of your salary on a pre-tax basis to this plan.  General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan. 

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan.  The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit.  New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above.  They are also eligible for vacation, sick leave, and paid holidays. 

Temporary Seasonal and Occasional Appointments: 
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


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