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 TPC-Medical Office Assistant, Bilingual - Providence, Rhode Island, United States

Job information
Posted by: Care New England 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Health - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 728943763 / Latpro-3830101 
Date posted: Oct-08-2021
State, Zip: Rhode Island, 02901


This position must be Bilingual Spanish, and will work at multiple Front Desk sites across TPC programs, both in Providence, Pawtucket and Warwick.

Job Summary: The Medical Office Assistant will greet visitors, schedule appointments, respond to telephone callers and take messages.

Collect demographic data, verify insurance coverage, amount of outstanding deductible, and collect fees as appropriate. Interact with Access/Intake staff to facilitate the pre-admission process. Enter and confirm all demographic and insurance information.

Determine and collect deductibles and co-pay, as appropriate. Respond to incoming telephone calls from outside agencies, insurance companies, staff and consumers. Refer to the appropriate staff member, service component or community resource.

Candidate must be able assist and retrieve all documents in a timely fashion so the client can be seen for their access appointment. Cover for lunches at main reception and for staff sick and vacation time.

Specifications: High school diploma with a business background and two years experience with third party reimbursement; or equivalent combination of education and experience required.

Must be able to multi-task and work in an extremely busy environment. Must also possess great typing skills, spelling, and grammar. Excellent communication and customer service skills required. General computer experience also required.



See job description.


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