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 Video Metadata Project Manager - Austin, Texas, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Other
Computers - Platforms
Computers - Networks
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200298320 / Latpro-3831364 
Date posted: Oct-17-2021
State, Zip: Texas, 78729


Video Metadata Project Manager

Austin , Texas , United States



Posted: Oct 12, 2021

Weekly Hours: 40

Role Number: 200298320

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Metadata is at the heart of Apple Media Products (AMP), powering key aspects of the customer experience including the TV app UI, Search, and Siri. At AMP Operations, the Video Metadata Team is responsible for ensuring world-class quality and discoverability of the content's metadata. We're looking for a self-motivated, resourceful project manager with a real passion for universal media metadata. As part of the Video Metadata Team, you will be responsible for building scalable processes and implementing technical & tactical solutions. We're growing and urge you to apply.

Key Qualifications

  • 5+ years of experience in the digital media or technology industry
  • 3+ years experience overseeing temporary agency workers (contractors)
  • Understanding or experience working within a vendor managed service
  • Project and/or program management experience working with a services product in the growth phase, with rapidly changing requirements
  • Experience working with global cross-functional teams supporting key stakeholders such as Engineering, Product, and Business
  • Understanding of a data pipeline, from ingestion and integration to consumption
  • Proven track record of identifying, troubleshooting, scoping and diagnosing data issues in order to resolve or escalate
  • Possess a deep understanding of complex, large-scale media content management systems (CMS), and how the metadata interplays and impacts the end-user experience
  • Phenomenal interpersonal communication skills with the ability to facilitate productive discussions, and build consensus
  • Solid ability to operate autonomously without on-site management support
  • Extraordinary attention to detail while running multiple ongoing projects in a fast-paced environment with ability to be decisive, and willing to lead the hard calls
  • A real passion for TV, Movies and other video conten


The AMP Operations Video Metadata Team provides 24/7/365 operational support for the TV app's TV+, Channels and Federated Partner's Movie & TV art & metadata. You will acquire an expert-level understanding of our data pipeline, from ingestion, integration to consumption, as well as our content management systems and tools. Utilize a contingent workforce across multiple geographic locations; fielding questions, reporting issues, and establishing and documenting standards & guidelines. Manage the on-site and remote vendor and supplier relationships of the operation, ensuring services are rendered, KPIs are met, and quality standards are upheld. Enhance the current program and build new infrastructure to support future projects and metadata types that will drive key elements of the experience such as UI, Search, and Siri. Collaborate with counterparts located in California, EMEIA, and APAC to ensure fidelity and quality of work is maintained across multiple sites, while working with cross-functional teams such as Engineering, Product, and Business to ensure we deliver superior results on defined business initiatives. Develop reporting and insights as well as quality metrics to regularly report on status. Proactively and frequently communicate operational status back to headquarters and key stakeholders. Identify and seek opportunities for continual process improvements, that produce quantifiable operational efficiency gains and engineering offsets. Most importantly, enjoy the truly rewarding journey as we bring the TV app experience to our customers around the globe!

Education & Experience

Bachelor's Degree or equivalent industry experience

Additional Requirements

  • May need to work, at times, outside of standard business hours
  • May need to provide on-call support during off-hours
  • May need to travel for work


See job description


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