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 Manufacturing Engineer - AppleCare Logistics - Sacramento, California, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Other
Computers - Platforms
Computers - Networks
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200294341 / Latpro-3831376 
Date posted: Nov-26-2021
State, Zip: California, 94203


Manufacturing Engineer - AppleCare Logistics

Sacramento , California , United States

Operations and Supply Chain


Posted: Oct 11, 2021

Weekly Hours: 40

Role Number: 200294341

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. The AppleCare Logistics team is a highly motivated, fast-paced, dynamic organization that is responsible for Apple's reverse logistics service operation in the Americas region. The team manages a number of Distribution Centers and 3PL (third party logistics) partners in multiple countries in the AMR region and delivers industry-leading service to our customers. We are seeking a Manufacturing Engineer who will develop, implement and maintain methods, operation sequence and processes for a high volume reverse logistics, mail-in repair, and screening operation.

Key Qualifications

  • 5-7 years experience working as a Manufacturing Engineer in a high volume electronics manufacturing/repair operation
  • Experience in a reverse logistics environment preferred
  • Experience defining process and procedures to support ongoing and future operations in a dynamic environment
  • Experience with production line layouts and evaluation of new tools
  • Experience working in a global operation
  • Understanding of relevant SAP processes


In this role, you will collaborate with AppleCare engineering to coordinate introduction of new products and procedures. You'll estimate logistics process cost and impacts to existing process. You will determine time standards, HC requirements and recommendations for tooling, equipment and process requirements for new or existing product/process lines. You'll maintain records and reporting for logistics and screening operations and monitor quality and performance attainment by OEM or 3PL partners. You will coordinate with the service center team to understand issues/impacts and recommend the best course of action. - Authority on warehouse reverse logistics and screening processes for global and regional project implementation. - Responsible for New Product/Process Implementations. - Ensure all products and processes comply with Apple specifications. - Understanding of relevant SAP processes. - Responsible for Quality Controls / Audits (Incoming Inspections, In-Process Checks & Outgoing Audits). - Develops and analyzes process costs. - Performs capacity planning and analysis for new and existing processes. - Implements process improvements. - Manages small projects and coordinates cross-functional teams to resolve complex issues and implement change. - Partners with external vendors/companies for equipment, tooling and packaging sourcing. - Provides support to internal customers. - Main point of contact for regional partners for engineering/process issues.

Education & Experience

Bachelors Degree in Engineering, Supply Chain, or related field required.

Additional Requirements

  • Ability to travel domestically/internationally (~10% of time).


See job description


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