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 Manager of Today at Apple Store Programs - Cupertino, California, United States

   
Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200284809 / Latpro-3839241 
Date posted: Dec-01-2021
State, Zip: California, 95014

Description

Manager of Today at Apple Store Programs

Santa Clara Valley (Cupertino) , California , United States

Marketing

Summary

Posted: Oct 29, 2021

Weekly Hours: 40

Role Number: 200284809

At Apple, we share a commitment to excellence by partnering with world-class managers, all with one unified vision crafting innovative products that delight customers. As the Store Operations Team, we guide, motivate and inspire our retail teams to achieve and support these goals, and collaborate with partners across Apple to ensure customers receive a world-class experience each time they engage with us! Work with the Global Retail Support team to launch Apple's newest innovations and initiatives into our Stores, defining the operational rollout of Today at Apple programming. Sounds like a good challenge? You excel in leading global cross-functional projects. You believe in connecting the dots for a complete solution. Partnering cross-organizationally is something you thrive at, too, because you believe strongly that solutions aimed at elevating the service and loyalty of the customer journey are what drive efficiencies and great experiences for our customer, and for our teams. Read further on the role and key qualifications. Connect the dots and tell us why you are the right person to take up this challenge.

Key Qualifications

  • Experience in leading a collaborative and successful team.
  • Project management experience.
  • Strong leadership with vision and purpose.
  • Excellent organizational and documentation skills.
  • Facilitate brainstorming sessions to gather requirements.
  • Knowledge of best-practices for employee experience and satisfaction.

Description

  • Develop, coach, and mentors a high-performing team
  • Attract and retaining top talent.
  • Drive the design, development, implementation and management of initiatives that align with Apple Retail priorities.
  • Develop project proposals, business cases, and return on investment ideas that transform employee and customer experience.
  • Manage complex projects to major milestones.
  • Influence decisions through collaboration, leadership, and a customer focused approach.
  • Exercise diligence in research, discovery, and testing. Analyze data and information, identify trends and problem statements, build innovative solutions and strategies, drive implementation and execution and iterate.
  • Establish productive relationships with field teams, GRS (particularly Marketing), and Apple partners globally.
  • Excel in an ambiguous, fast-paced environment operating at both strategic and tactical levels.
  • Some travel required

    Education & Experience

    Bachelor Degree or equivalent industry experience.



  • Requirements

    See job description

     

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