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 Discovery Fraud Manager - Apple Media Products - Austin - Austin, Texas, United States

   
Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Platforms
Computers - Networks
Computers - Software Engineer
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200314484 / Latpro-3841605 
Date posted: Nov-17-2021
State, Zip: Texas, 78729

Description

Discovery Fraud Manager - Apple Media Products - Austin

Austin , Texas , United States

Software and Services

Summary

Posted: Nov 16, 2021

Role Number: 200314484

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what's considered feasible? The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do. The AMP Discovery Fraud / Live Moderation Team is seeking a forward-thinking and motivated manager to lead a team of analysts who help ensure accuracy and integrity across Apple Media Products discovery features. We evaluate and take action on signs of fraud, abuse, and manipulation. Our ideal candidate has a track record of business operations, data analysis and cross-functional experience. The candidate will be comfortable with ambiguity and is highly collaborative. They will have the leadership skills to lead a team in a fast-paced environment and will have a great opportunity to work with multiple cross-functional groups who strive for an excellent customer experience across our Apple Media Products platforms.

Key Qualifications

  • Minimum two years of management experience with direct reports, or equivalent relevant leadership experience.
  • 5 years experience in a high tech or fast paced environment
  • Experienced in setting direction for process and tool improvements to support team objectives.
  • Strong analytical skills, business focused and passionate about the customer experience.
  • Fraud background a plus.
  • Results-oriented with a keen attention to detail.
  • Excellent communication and interpersonal skills.

Description

Analysts in our Apple Media Products Moderation group conduct investigations on a daily basis. You will be in a leadership position to lead, monitor relevant metrics and empower your team to take the right actions against misleading/fraudulent content. You will work with our engineering partners to recommend and deliver tooling enhancements. Responsibilities include, but are not limited to: Lead, mentor and develop a team of fraud analysts. Measure and manage performance issues. Provide coaching and share constructive feedback for your team. Work with our engineering partners to ensure that our tools keep pace with the ever evolving world of fraud. Consistently exercising sound judgement to identify potential problems and provide solutions under short deadlines. Strong communication and interpersonal skills to influence internally and cross-functionally.

Education & Experience

Minimum of Master's degree, preferably in analytics, applied economics, statistics, or related quantitative field.



Requirements

See job description

 

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