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 PMO Program Manager- Media Services Program Management - Seattle, Washington, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Platforms
Computers - Networks
Computers - Software Engineer
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200313401 / Latpro-3841633 
Date posted: Nov-17-2021
State, Zip: Washington, 98199


PMO Program Manager- Media Services Program Management

Seattle , Washington , United States

Software and Services


Posted: Nov 16, 2021

Weekly Hours: 40

Role Number: 200313401

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • 5+ years of professional experience in cross-functional, software engineering program management environments
  • Outstanding commitment to high quality work products in alignment with Apple style and quality standards
  • Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences
  • Ability to work successfully in a team environment and build effective working relationships inside and outside the group is critical.
  • Ability to anticipate leadership and organizational needs and changes and course correct appropriately
  • Strong sense of professionalism; able to work autonomously on assignments and handle sensitive and confidential information with integrity and discretion
  • Has a "can-do" attitude in all situations; no task is too big or too small to handle
  • Ability to act quickly and accurately on time-sensitive projects
  • Strong technical aptitude and curiosity, thrives in mastering new tools or applications through self study
  • Strong experience in consultative problem-solving. Exemplary skills in bringing structure to complex and ambiguous situations.
  • Demonstrated experience with knowledge management systems, bug tracking, and project management reporting tools
  • Experience working with following preferred: Confluence, Radar, Final CutPro, Keynote, Slack, Photoshop, basic HTML


The AMP Program Management Office (PMO) supports the AMP Engineering org in driving program efficiency and effectiveness to enable the current and growing scale of AMP services. We are seeking a PMO Program Manager to lead our program administration and information management efforts to optimize program mechanics and processes in support of the Engineering Program Management org and key partners. In this role, you will be responsible for the following: -- Define and maintain information management and documentation framework for the organization -- Promote and support collaboration through tooling guidance, support, and best practices -- Maintain and evolve key process documentation around project management methodologies and templates, tool/application/account onboarding and troubleshooting, and organizational policies -- Identify and close tool training needs through self-service learning mediums for a global audience -- Work closely with cross-functional partner teams to maintain accurate feature release calendar and milestone schedules in program tools, documentation, and communications -- Define and drive standardized processes around feature demos, release readiness meetings, and executive status meetings for key AMP initiatives -- Develop and maintain regular feature bug reporting for our organization to keep release quality and progress on track -- Develop and drive PMO communication plan to keep organization current on process and tooling changes, best practices, and key milestones

Education & Experience

Bachelors degree or equivalent


See job description


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