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 750172 - Patient Services Manager 1 - HAVERHILL, Massachusetts, United States

   
Job information
Posted by: Sodexo Inc. 
Hiring entity type: Food Service and Restaurant 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$1000 - 70000
Benefits: See below
Relocation: Not specified 
Position functions: Service/Skilled - Food & Nutritional Services
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 750172 / Latpro-3842531 
Date posted: Nov-20-2021
State, Zip: Massachusetts, 01830

Description


System ID 750172
Category Food Service
Relocation Type No
Employment Status Full-Time

Unit Description

Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction.

Sodexo is seeking a Patient Services Manager 1 for Holy Family @ Merrimack located in Haverhill, MA. Hours for this role are generally Mon-Fri 10a-7p, some weekends, some holidays (hours may vary based upon client's needs).

The successful candidate will:

  • have oversight of day-to-day operations;
  • successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
  • deliver high quality food services including retail, catering and patient meal management operations;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
  • develop strategic plans;
  • ensure HACCP, regulatory and standards compliance;
  • have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
  • create a positive environment; and/or
  • ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
  • have culinary production experience and a strong background in safety and sanitation compliance;
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • are enthusiastic and confident;
  • ability to drive employee success to enhance the value of the food and nutrition team; I
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won't have this knowledge

Learn more about Holy Family at Merrimack at https://www.holyfamilyhospital.org/about-us/community-health-outreach/merrimack-valleys-programs-partners

Learn more about Sodexo's Benefits

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.


Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



Requirements

See Job Description

 

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